Extended Stay America - Peoria - North

Business response:

Thank you for sharing your experience about your recent stay.We are disappointed you were not happy with the pillows whichimpacted yougetting a restful night's sleep. We value our guests and their recommendations, and we will share your comments with our leadership team. We value your comments and hope you will consider giving us another chance in the future so we can provide you with a satisfactory experience. Sincerely, Hotel Management 

Business response:

Mike, thank you for always making Extended Stay America your home away from home. We are happy to see your stay was pleasant in every way once more and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Aniekeme, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are pleased you liked your comfortable room and that you found us to be a good value. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us and liked your well-kept suite. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Thank you for the feedback regarding your stay in our hotel. We are sorry for the cleanliness issues you faced in your room and for the insect you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced, and appreciate your patience. On a positive note, we are happy you liked our Front Desk Team and will be sure to share your comments with them as they will be so pleased. We hope ... read more