This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was spotless staff was cool!
Yes
Business response:
Thank you for your feedback
Old and outdated furnishing in rooms. No dishes in rooms. Good for just laying your head for the night. Charge over $12/night for parking and write parking pass out on a piece of paper when the other hotels in the same area don’t charge for parking. One TV oddly placed between 2 beds. Key card would not work on room door but worked for laundry room. Breakfast was just muffins. The guy at the desk was very professional and helped as best he could.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback and sincerely regret that your stay did not meet expectations. We apologize for the inconvenience caused by the room furnishings, parking fee, and key card issues. While some property features are being updated in phases, we understand how these factors affected your comfort. We are glad our front desk associate provided professional assistance, and we will share your comments with our team to help us improve. We are also reviewing our amenities and breakfa... read more
Wonderful
Business response:
Dear Esther, We are thrilled to hear you had such a fantastic experience! It is always rewarding to know our efforts to make guests feel comfortable and welcome are appreciated. Thank you for taking the time to share your thoughts—your kind words mean a lot to our team. We hope your next visit to Extended Stay America is just as enjoyable, and we look forward to hosting you again soon! Sincerely, Hotel Management
receptionist Ria was helpful and friendly
Look, the manager was phenomenal.Was there problems?Yes, did she fix them immediately?Yes, was she running the property very well.Absolutely
Business response:
Dear Alicia, We are happy to hear your kind words about our manager’s dedication and quick action! It is wonderful to know her efforts made such a positive difference during your stay. Feedback like yours inspires our whole team at Extended Stay America to keep delivering attentive and responsive service. We are delighted you had such a great experience and look forward to welcoming you back for another smooth and enjoyable visit. Sincerely, Hotel Management
👍
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,468 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.