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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I do not recommend Your property is clean, and your desk staff is friendly. Those are two of the most important components. I booked a room for four adults and a child. There was no linen in the room for the pull-out, so I had to go down to the front desk to pick that up. There were only towels in the room for two people. Again, I had to go down to the desk to get towels. Your prices are comparable to other hotels in the area, so this was not a bargain stay. When we checked into the room, the television was on the channel th... read more
Business response:
Dear Guest, We sincerely apologize for the inconvenience you encountered during your recent stay. It is disheartening to hear about the issues you had during your stay. This falls short of the standards we strive to uphold. We understand the frustration caused by the lack of kitchen supplies and the remote control issue. Please know that we are actively working to address these concerns to ensure a more seamless experience for our guests in the future. However, please understand that the kitchenette items are usually kept at... read more
Great courteous welcome by manager!!
It was amazing
Business response:
Dear Saniyyah,Thank you for choosing Extended Stay America and sharing your positive experience. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
There is no maintenance at if your toilet backs up which happens alot it's oh well, housekeeping does not thuraly clean you also have to wait days upon days for housekeeping to even get too you to high priced for the not even average room desperately needs upgrades
Business response:
Dear Khaina, Thank you for staying with us and sharing your experience. Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next vi... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,083 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.