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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the room I felt at home. The staff was helpful and friendly
Business response:
Dear Tomekia, Thank you for your kind words and for taking the time to share your experience at Extended Stay America. We’re thrilled to hear that you loved the room and felt at home during your stay. Creating a welcoming and comfortable environment is a priority for us, and it’s wonderful to know our staff's helpful and friendly service made a positive impact. Your satisfaction is our greatest reward, and we appreciate your recognition. We value your support and hope to welcome you back for another exceptional visit. Sincer... read more
Price
Business response:
Dear James, Thank you for your feedback. We understand that cost is a crucial factor when selecting accommodations. Our pricing reflects the location, service, and amenities offered, but we recognize the importance of value and guest satisfaction. Your comments have been noted and will be considered as we continue to evaluate our offerings. We hope to better serve you in the future. Sincerely, Hotel Management
Was OK but LOUD Paper thin walls. The hotel was so loud. I didn’t sleep much at all. Sounded like a heard of horses stomping above me- people talking loudly and yelling and the sounds from the elevator and trains- make this a very noisy hotel
Business response:
Dear Katherine, We sincerely apologize for the noise disturbances that impacted your stay. We understand how important a quiet environment is, and we’re working on improving insulation and reinforcing quiet hours to enhance guest comfort. Your comments help us identify areas for improvement, and we truly appreciate your honesty. We hope to provide a more peaceful stay next time. We look forward to welcoming you back. Sincerely, Hotel Management
Hotel condition was older. Smells like smoking hotel although they say it's non-smoking hotel. Check-in was slow. "Breakfast" was not real, only coffee and muffin at the lobby, no real dining area. More like Econo Lodge.
Business response:
Dear Oscar, We apologize that your experience did not meet expectations. While we are a non-smoking hotel, we regret that lingering odors affected your stay and are addressing this with our housekeeping team. We also apologize for the slow check-in and the limited grab-and-go breakfast, which is designed for convenience but may not suit all preferences. Your comments help us identify areas for improvement. We appreciate your stay and hope to provide a better experience in your next stay. Sincerely, Hotel Management
Strong cigarette Smell for a non smoking room.
Business response:
Dear Guest, We sincerely apologize for the strong cigarette smell you encountered in your non-smoking room. This is not the standard we strive to uphold, and we regret any discomfort this caused during your stay. Please know that we take such concerns seriously and are working diligently to ensure our non-smoking rooms remain fresh and odor-free for all guests. We appreciate your understanding and hope you will give us another opportunity to provide you with a more pleasant experience in the future. Sincerely, Hotel Manageme... read more
For the price it was fine for the night. Great location to highway and airport. Close to the city but not right downtown. Cheap for uber to take you right where you need to go, even for concert or other activities.
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Business response:
What could have made you give us a 10
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,468 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.