This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cigarette smell in room It was non-smoking but I could smell the cigarette smell from probably years ago as soon as I stepped into the room.
Business response:
Thank you for taking the time to write a review of your stay. I apologize for the smoke odors you experienced. I discussed your comments with the team, and we are checking all rooms prior to guest arrivals to ensure this doesn't happen again. Thank you very much for providing us with your feedback.
close to the airport for an early flight out Pleasant stay, very helpful front desk in finding a cab for an early departure and a restaurant
Business response:
Thank you so much for sharing your experience with us. It's great to hear that our staff provided you with great customer service and that you enjoyed our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon!
In town for Eagles/ Colts preseason game Overall the hotel is clean, staff was friendly and we would stay again if traveling to Philadelphia.
Business response:
Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with a pleasant experience. Thank you again for sharing your comments with us. We would love to see you again, should your travels bring you back to our area.
I got to the hotel about 11:00 pm and "Diamond" checked me in.. She was polite and professional.. She insisted that she would call me in 30 minutes after checking in to make sure that I was ok and needed anything from the hotel. (I was single and traveling with a small dog).. I appreciated her making sure that I was alright.. Would definitely book here again as the proximity to the PHL was perfect!!
Good I was happy with my stay and very pleased with the overall hotel and staff.
Average hotel close to the airport Room was large enough for five people to stay the night before a flight. Hotel was way understaffed. Too much noise during the night. My husband and I both reached the same conclusion separately: this is a hotel for locals to cheat and/or engage in multiple party experiences.
Business response:
Thank you for taking the time to provide feedback about your stay with us. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I met with our staff to make sure we are enforcing our quiet hours so each guest has a comfortable stay. I really appreciate you bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Extended Stay - Not a great experience The person at the front desk was not very helpful. The hi speed Wifi did not work and the staff did not seem concerned. The room was neat and clean but the overall hotel was a bit worn.
Business response:
Thank you for taking the time to provide feedback on your stay with us. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will be meeting with our staff to review the importance of providing each guest with professional customer service and responding to guest needs in a timely manner. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
The hotel is quite nice and close to the airport. Easy access to major thoroughfares. There aren't many restaurants nearby, but other than that, it's a good location.
Business response:
Thank you for taking the time to review my hotel. We do love our airport location! The next time you are in the area, we would be happy to provide you with several restaurants that will deliver to the hotel, so you won't even have to leave your room! We look forward to seeing you again soon.
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,102 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.