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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel for a short stay Room was clean and spacious, but there was an unpleasant smell that I think came from cooking as the room had a kitchen.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the odor issues you experienced. I will be sure to share your feedback with our housekeeping staff. Still, we are glad to read that you had a satisfactory stay overall and enjoyed our spacious rooms. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Had to extend I loved the freedom of being able to stay there and be comfortable. I didnt feel like an intruder nor rushed to leave. The staff are all respectful amd polite and not snobby. Plus my children all felt as if they were welcomed and treated like A+ guests! A great place to bring your family and stay. Plus the added kitchen is a lifesaver, along with enough room to accommodate all your needs.
Business response:
The staff and I read your review, and would like to thank you for writing such wonderful things about your stay. We are so thrilled that we were able to exceed your expectations and provide you with a home away from home experience! It’s great to read that you enjoyed our spacious rooms and fully equipped kitchens. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The staff just should be alittle more friendly. When i went to the front desk to ask for more towels, they didnt seem very eger to help and never smiled at all.
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our apologies for the service issues you experienced. In response to your feedback, I will work with our staff to make sure each guest receives professional customer service. Still, I am glad to read that you had a positive stay overall. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
decent hotel for the price The location is ideal for airport and Lincoln Field. It is in a hotel complex, surrounded by large name brand hotels. We had a problem with the room as it smelled of smoke, but the front desk happily put us in a different room and we were satisfied with our stay.
Business response:
Thank you for sharing your experience with us. We appreciate you letting us know about the smoke odors you experienced. We are sorry for this issue, but are glad to read that we were able to quickly resolve it and provide you with a positive stay overall. I am proud of our staff for accommodating your needs with professional customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good for a brief stay Room smelled a little off and the breakfast was subpar. Hotel staff was friendly and amenities were satisfactory.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our staff however; we apologize for the cleanliness issues you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,083 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.