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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great airport stay Room was clean and comfortable. Very spacious. Staff very friendly and helpful. Basic snacks as breakfast options were convenient for a quick bite before heading to the airport. Great stay - would stay again!
Disappointed There were stains in the hallway. The room had no suplies for eating and drinking as the motel was an extended stay motel. My guess the motel was ripped-offed in the past.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as walking the properly frequently to ensure it meets our company’s high standards. I really appreciate you bringing this to our attention. We would love to have another ... read more
A decent place to stay The staff was great. Very knowledgeable and quick to offer directions to good restaurants. The hotel was a bit on the shabby side, but clean and comfortable. MY biggest issue was that we were charged for parking. I have never gone to a hotel where parking was a separate charge. It was only 5.35 and we only stayed one night, but I just thought it should be part of the whole cost.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that parking was not what you expected. Still, I am glad to read that you had a positive stay overall and enjoyed our accommodating customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Clean towels would have been nice.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the issue with our linens. I discussed your comments with the team, and we are making sure all of our towels are clean and fresh. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Cigarette smell in room It was non-smoking but I could smell the cigarette smell from probably years ago as soon as I stepped into the room.
Business response:
Thank you for taking the time to write a review of your stay. I apologize for the smoke odors you experienced. I discussed your comments with the team, and we are checking all rooms prior to guest arrivals to ensure this doesn't happen again. Thank you very much for providing us with your feedback.
close to the airport for an early flight out Pleasant stay, very helpful front desk in finding a cab for an early departure and a restaurant
Business response:
Thank you so much for sharing your experience with us. It's great to hear that our staff provided you with great customer service and that you enjoyed our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon!
In town for Eagles/ Colts preseason game Overall the hotel is clean, staff was friendly and we would stay again if traveling to Philadelphia.
Business response:
Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with a pleasant experience. Thank you again for sharing your comments with us. We would love to see you again, should your travels bring you back to our area.
I got to the hotel about 11:00 pm and "Diamond" checked me in.. She was polite and professional.. She insisted that she would call me in 30 minutes after checking in to make sure that I was ok and needed anything from the hotel. (I was single and traveling with a small dog).. I appreciated her making sure that I was alright.. Would definitely book here again as the proximity to the PHL was perfect!!
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,083 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.