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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was great and very fast on getting our room.
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Continental Breakfast was included. We got there and they said that they only had a grab and go breakfast.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a pleasant stay, but we are sorry for the issue you had with the grab and go breakfast. Please know, we always strive to keep our guests informed about all our hotel features by publishing them on all the third-party websites, so we regret you were unaware of this. Thank you for choosing us, and we hope to see you again in the future. Sincerely, Hotel Management
Staff was very friendly and helpful. The room was clean and comfortable.
Business response:
Thank you for your excellent review of Extended Stay America. It is delightful to know you appreciated our staff for their friendly service and our excellent rooms. Thank you once more for including us in your travel plans. We invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Horrible customer service The woman at the front desk was unnecessarily rude to me when all I did was politely ask 2 questions. I won’t be returning Because of this type of treatment.
Business response:
We are extremely sorry for the unpleasant encounter you had with one of our front desk associates. To be exceptional in customer service comes first on our priority list, but we sincerely apologize this was not your experience. Your feedback is of utmost value, and we will use it as a training tool to work more diligently further. Please consider being our guest again so we can restore a favorable impression the next time you are in our area. Sincerely, Hotel Management
Business response:
THANK YOU FOR STAYING WITH US
Business response:
THANK YOU FOR STAYING WITH US
Room was pretty nice. Stayed here before about a year ago and you cant beat the price considering it comes with a little kitchenette.
Business response:
Thank you for visiting Extended Stay America once more and rating it a ten-star. It was such a pleasure to read you had a relaxing stay in your refreshing room and that you made good use of the kitchenette, which made you feel you received a good value that you had hoped for. Your review is appreciated, and we look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,506 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.