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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Karly, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
The room had a urine odor and the bathroom was filthy.
Business response:
Jen, thank you for taking the time to share your feedback. We are very sorry for the cleanliness oversights of the bathroom and for the odor you experienced. We will address your concerns with our housekeeping team to ensure we are well-poised to serve you in the future. We always want our guests to have a comfortable stay, and we apologize we failed you in the most fundamental way. We hope you will choose us again for a much-improved experience. Sincerely, Hotel Management
Business response:
Alexander, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff at this location was so friendly and helpful. My children went to the front desk and they called my room to make sure I gave consent. They were amazing.
Business response:
Thank you for the fabulous review of Extended Stay America and for highlighting our friendly staff! We love receiving positive feedback from our guests, and we are glad you and your family enjoyed your time with us. Please come see us the next time you are in the area. Sincerely, Hotel Management
I made my reservation for expedian. Call extended make sure I made the reservation well. And when I get to the hotel, he tells me that he doesn't have my 2-bed room and they gave me one with a bed. For next time, call or leave an email that has already taken the room because my reservation was already made. but they charged me the money in advance!!!
Business response:
We apologize that there was a mix up with your room reservation. It is never our intention to disappoint you. We are sorry we did not fully meet your needs and expectations. We hope you will consider a return visit and let us make it up to you. Sincerely, Hotel Management
Business response:
Joseph, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I got bit by bedbugs on my legs this was the first time happening and I’ve stayed at this hotel plenty of times
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,574 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.