Extended Stay America - Philadelphia - Bensalem

Business response:

Nichelle, thank you for choosing us and for taking the time to post a review. We are glad you had an overall pleasant stay with us. However, we apologize for the issues that kept your stay from being perfect. We will share your comments appropriately and make sure the issues are resolved. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management 

Business response:

Katherine, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Leonides, thank you for your terrific review of the Extended Stay America! We are happy to have surpassed your expectations with our front desk service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Kimberly, we enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again whenever you are in the area! Sincerely, Hotel Management 

Business response:

Thank you for being our guest and sparing some time to share your review online. We make every effort to provide service that is above and beyond your expectations, so we are thrilled to read that this was your experience. Your recognition is highly appreciated, and we look forward to welcoming you at Extended Stay America. Sincerely, Hotel Management