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Extended Stay America - Philadelphia - Cherry Hill

4.1
  • Hotels
  • Cherry Hill, NJ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,006 reviews
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Ana's profile image
2 years ago

Didn't meet expectations It was a strong marihuana smell, all the time at the bathroom. Another issue was that, some people probably next door, had a party and they screamed, made too much noise and ended partying until 2 am during our stay. No housekeeping was provided. I had to ask for clean towels, and the breakfast is not a real breakfast, they only had cofee and mufins. 

Business response:

Ana, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management 

Joseph's profile image
Joseph 
2 years ago

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. 

Chynel's profile image
Chynel 
2 years ago

Id stay again if i had to My stay was ok but i had to go down to the front desk to get dishes to cook with and eat off of.. had to go down get an extra pillow ..only 1 burner on stove worked..the fan over the stive didnt work nor did the light over the stove i would of opened the window when i cooked but the windows wouldnt go up there was a odd looking stain on the carpet but the bed was comfortable and it was clean in the room and the ppl at the front desk were very curious and sweet 

Business response:

Chynel, thank you for choosing to stay with us. We were sorry to read that we did not meet your expectations. We will share your comments with our department heads, and we would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit. Sincerely, Hotel Management 

Diana's profile image
2 years ago

The location is unbeatable! Right where I needed it. Price was ok too. My toilet wouldn't flush. I told 2 different people at the front desk. I was handed a plunger by the 2nd person, lol. Even the plunger was crappy, so needless to say, my toilet did not work the entire stay. Luckily I was there less than 24 hours 

Business response:

Diana, although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your bathroom. We must follow the processes in place to ensure each guest suite is well maintained. Additionally, we have a responsibility to place a suite in an out-of-order status as necessary when it does not meet our standards. On a positive note, we are glad our convenient location was perfect for your needs. Please allow u... read more

Cassandra's profile image
Cassandra 
2 years ago

Business response:

Thank you so much for you wonderful review we greatly appreciate it. 

Michael's profile image
Michael 
3 years ago

Convenient location with kitchenette in every room. 

Business response:

Micahel, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Dominic's profile image
Dominic 
3 years ago

This is the second time that I have stayed here. The employees are all super friendly and accommodating. The rooms are comfortable and very clean. I'll stay here every time I come to the area. 

Michael's profile image
Michael 
3 years ago

Convenient location, with kitchenette. 

Business response:

Michael, thank you for choosing Extended Stay America and taking the time to post your review. We are glad our location worked well for you and that you were pleased with our well-appointed accommodations with a kitchenette. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again! Sincerely, Hotel Management 

Christopher's profile image
Christopher 
3 years ago

The "free breakfast" was coffee tea granola bars and blueberry muffins, not comparable to a hampton in hot buffet. 

Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill

How is Extended Stay America - Philadelphia - Cherry Hill rated?

Extended Stay America - Philadelphia - Cherry Hill has a 4.1 star rating with 1,006 reviews. 

When is Extended Stay America - Philadelphia - Cherry Hill open?

Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.