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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The internet search showed this and a pet friendly facility but did not indicate the extra costs for our pet, another $25 per night plus taxes. The room was as expected, but like too many hotels these days, the pillows seem to be purchased for looks rather than actually sleeping comfort. Also the number of pillows, 3 seems very odd when sleeping 2. We asked for 2 extra pillows, and I was amazed that what we were given was could have been called a pillow, it was more like a bunch of sheets stuffed in a pillowcase. There is al... read more
Business response:
Tom, thank you for taking the time to share your feedback. We apologize for not meeting some of your expectations and for the difficulties you experienced during your stay. Although our pet policy is explained on our website we are sorry you were unaware of the same. We also want you to know that since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their personal amenities such as toiletries. However, all these in-room amenities are available and complimentary a... read more
This was a great stay and comfortable.
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Excellent accomdations for the price! The only issue really had nothing to do with the hotel. When you needed to leave and return to the premises it was difficult to do so due to the divided highway. It would not stop me from staying again
Business response:
Thanks for the review of Extended Stay America. We are pleased to know you liked your well-appointed room and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Great hotel comparable to a 4star hotel with half the cost
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your review and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
BYOP bring your own pillows. Very clean room, nice staff, however, the bed was not the best and the pillows were very flat
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for not meeting your expectations. We have shared your feedback with our team in an effort to improve our facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
The clerk at check-in (it was about 2:00AM) was terrible!...Unpolished and totally unprofessional!...Someone needs to tell the folks at EXTENDED STAY that front-of-house staff are the primary point of contact with the public!...First impressions only occur once, and they leave deep and lasting impressions...
Business response:
Thanks for choosing us for your visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Served its purpose! I stayed at Extended Stay America last Saturday night as I visited the greater Philadelphia area. Although I was about 15-20 minutes away from Philadelphia's downtown area, it was still a good choice for me. The value was very good in comparison with other area hotels. I would stay again.
Business response:
Thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was comfortable and that you were impressed with the good value we offer. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 4.1 star rating with 1,006 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.