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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The check in process was quick and easy. The room itself was ok. It looked as if the room door could’ve used some maintenance. Pillows were a little flat and the cable would occasionally go out and come back on. The establishment itself was ok, they could just use some minor improvements.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Jim, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel could have been cleaner
Business response:
Sonia, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
J'ai réservé cet établissement listé avec déjeuné inclus. Lorsque je suis arrivé sur place, on m'a informé à l’accueil que le déjeuner n'était pas inclus et que c'était impossible car ils n'ont même pas de cuisine sur place. J'aimerais être compensé pour ceci.
Business response:
Thank you for reviewing our hotel. We're sorry for the not meeting some of your expectations and for the inconveienceyou had due to it.Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
Jennifer, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Bad Hotel was dirty
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Dirty I stayed here years ago and it was very nice but now it’s not the same . The lobby is dirty rugs are filthy and no room service unless you stay a week or more. You have to go to front desk to get towels just horrible
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Your website stated they offered free continental breakfast which they do not
Business response:
Thanks for choosing us. We are sorry for any inconvenience caused. Kindly note that our website clearly states complimentary on-the-go breakfast is served each morning. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 3.2 star rating with 1,772 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.