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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We really liked the extended stay option. The staff were really nice. The air conditioning was perfect and did not set my husbands allergies off like some do. We wish there had been different options of cable channels. Also we wish they had informed us of a double payment we made for our room, instead the whole reimbursement time took quite awhile.
Business response:
Fran, thank you for your review of Extended Stay America. We are glad you had a pleasant time here and that you liked our courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Dwayne, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The location is good, but the bed was uncomfortable. So the night was a little rough.
Business response:
Thank you for staying at our hotel. We are pleased to know you loved our ideal location, but we are sorry you were not comfortable with the mattress. We wish we could have addressed these problems while you were here, had we known. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room smelled as if the floor had been wet refrigerator wasn't clean & room is outdated.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Barbara, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Rooms has very little insulation between them and I could hear the people in the next room very clearly. The "free" breakfast consisted of coffee, tea, and some packaged muffins. It might as well not been offered at all.
Business response:
Mikey, thank you for staying at our hotel. We are sorry for the noise issue you experienced during your visit and that you were unhappy with our grab-and-go breakfast offerings. Your concerns will be shared with our brand leaders to determine new breakfast offerings. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management
The internet search showed this and a pet friendly facility but did not indicate the extra costs for our pet, another $25 per night plus taxes. The room was as expected, but like too many hotels these days, the pillows seem to be purchased for looks rather than actually sleeping comfort. Also the number of pillows, 3 seems very odd when sleeping 2. We asked for 2 extra pillows, and I was amazed that what we were given was could have been called a pillow, it was more like a bunch of sheets stuffed in a pillowcase. There is al... read more
Business response:
Tom, thank you for taking the time to share your feedback. We apologize for not meeting some of your expectations and for the difficulties you experienced during your stay. Although our pet policy is explained on our website we are sorry you were unaware of the same. We also want you to know that since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their personal amenities such as toiletries. However, all these in-room amenities are available and complimentary a... read more
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 4.1 star rating with 1,037 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.