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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didnt like that my room wasn't that clean and there was mold on the shower curtain however staff that were there were great
Business response:
Dear Ericka, we want to thank you for your recent stay with us and for taking the time to post your review. We sincerely apologize for the housekeeping issues you experienced. We have procedures in place so these situations do not occur. Regrettably, we failed during this process, and we are sorry. However, we are glad that you find our staff helpful and we hope you will come back again. Sincerely,Hotel Management
Quiet Area Last minute stay and it was enjoyable
This place could be decent with a little effort. Does this hotel house S8 voucher programs? Well it felt like that with what was to be seen around the reception area. There were also cars in the parking lot that looked as if people were living in them; some cars were even very banged up and without license plates. Very weird place. The stench in the hallways was sickening (like sausage is the only way to describe). The room seemed clean but was very dated. The bed was comfortable enough. No amenities at all save for two poor... read more
Business response:
Dear Guest, thank you for staying with us. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will be taking the proper action as we are committed to providing every Guest with a wonderful experience. We will share your feedback with the concerned team member so they can take appropriate measures. Thank you again for your candid feedback, as this helps us improve the experience for future guests. We truly appreciate your f... read more
Nope. Never Again I had booked a king room but when we got there they were all out of king rooms except one. They offered us a “very smelly” room per the checkin person. We accepted a queen room. Upon entering the room it was ok. When we left for our dinner reservations we couldn’t lock the door. So we took out valuables with us. We went to the desk and told the clerk who said, “yeah that happens sometimes.” When we returned after dinner, we used the deadbolt to secure the door. The bed was comfy. At check in we were told th... read more
Business response:
Dear Irene, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We have shared your feedback with the maintenance and housekeeping team. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,313 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.