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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
5/5! It was a pleasant stay with absolutely zero issues!
Different atmosphere Was just a one night getaway.
Business response:
Jeri, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to earn your perfect rating. Sincerely, Hotel Management
The room had roaches.
Business response:
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully you will consider us as your hotel of choice if you are in the area again. Sincerely, Hotel... read more
Check in took far longer than any other hotel chain Room was fairly clean but looked like it may not have been used for some time door lock sometimes failed to work properly No bath towels or wash cloths. Only hand towels to use for bathing Shower would not turn off fully. Water continued to run all night Nobody present for checkout
Business response:
Daniel, thank you for being our guest and sharing your experience with us. We are pleased you choose to stay with us. However, we are sorry for not providing you with a memorable experience. We appreciate your constructive feedback and have shared it with the respective teams for improvement in our service delivery. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The romm was clean but no amidaments. No coffee, no note pads, nothing but 2 small bars of soap. Okay for me since I was alone but Moma would not have been happy. Also stated that there was a breakfast. If you cal having coffee and granola bars breakfast then I guess they qualified. Only one night, found a great diner for breakfast so all was good!
Business response:
Frank, thank you for your candid review. We are pleased to know that your overall stay with us was nice! Although we are sorry for your disappointment with in-room amenities, please know that in-room amenities are always available at the front desk upon guests’ request. We would like to host you again whenever given a chance. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.