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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fine.
The hotel was overall well. The location is great. The smell in the hall smells somewhat like smoke/cigarettes but nothing too crazy. The only main thing I was dissatisfied with was the room key. I needed to get it reprogrammed EVERY day. After 24 hours it would just stop working and I’d be in fear of being locked out of my room late without staff to help. Overall, the hotel itself is good for the cost, but the key is the only issue. Also, whenever I’d program it they would not ask for proof of me staying in that room which,... read more
Business response:
"Whilma, we appreciate you reaching out to show us your concerns. We regret any negative experience you had. Your feedback, and also your patience in these matters, are much appreciated. Thank you for your time; you have our assurance that we will address the issues you experienced appropriately. Sincerely, Hotel Management
Convenient
Business response:
Norm, thank you for being our guest. We are pleased to know our location was perfect for what you planned to do on this trip. it was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was ok
Business response:
Thank you, Ryan, for reviewing your stay. We hope that your overall stay was pleasant, but we wanted it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we failed to do that during your time with us. Thank you for choosing our hotel, and we wish you will give us another opportunity to welcome you for the exceptional visit. Sincerely, Hotel Management
Very friendly and sufficient
Young lady at the front guest was friendly.
Business response:
Thank you for choosing Extended Stay America ! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
The hotel seems like it needs updates throughout.
Business response:
Jeff, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.