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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Manuel, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place. Sincerely, General Manager
Not too bad. Staff was very nice. Room had a full kitchen. Only complaint was that the pillows were too soft and the bathroom was pretty small (even for my friend who is only 5' tall). Other than that, what I paid for a night here wasn't so bad.
Business response:
We appreciate you being our guest at Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place. We are delighted to now you loved our service and our affordable rates. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to welcome you back soon. Sincerely, General Manager
The staff was horrible and room service was horrib The staff was horrible and room service was horrible
Business response:
Amanda, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
Nice hotel, cheaper way to stay close to Philly! It was a last minute change in my vacation. The staff was very nice and helpful!
Business response:
Thank you for including Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place in your travel plans. We are delighted to read our location was convenient for your trip and that our associates left you with a good impression. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Amanda, we appreciate you taking the time to share your nice rating. Thank you for being our guest, and we hope Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place will be your first choice every time you visit our area. Sincerely, General Manager
It smelled like cigarettes everywhere. Ants were all over the ac unit.
Business response:
We sincerely apologize for the issues you encountered which compromised your otherwise good stay. I will be sure to share your concerns with the respective teams in an effort to improve our service moving forward. We truly regret the inconvenience caused and hope you will give us another chance to serve you better. Sincerely, General Manager
overall good experience
Business response:
It was a pleasure having you as our guest at Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Room was nice and clean was surprised that they did not have ice for the room snd the stairway and elevator has a distinct smell
Business response:
We value you as our guest and appreciate you taking the time to review our hotel. We are happy you enjoyed the cleanliness of your room and your overall stay. As we have full size refrigerator/freezer which includes ice trays for your convenience, we do not have ice machines on our property, and we apologize for your disappointment. Thank you for being our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 948 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.