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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelled like cigarettes everywhere. Ants were all over the ac unit.
Business response:
We sincerely apologize for the issues you encountered which compromised your otherwise good stay. I will be sure to share your concerns with the respective teams in an effort to improve our service moving forward. We truly regret the inconvenience caused and hope you will give us another chance to serve you better. Sincerely, General Manager
overall good experience
Business response:
It was a pleasure having you as our guest at Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Room was nice and clean was surprised that they did not have ice for the room snd the stairway and elevator has a distinct smell
Business response:
We value you as our guest and appreciate you taking the time to review our hotel. We are happy you enjoyed the cleanliness of your room and your overall stay. As we have full size refrigerator/freezer which includes ice trays for your convenience, we do not have ice machines on our property, and we apologize for your disappointment. Thank you for being our guest, and we hope to see you again soon. Sincerely, General Manager
Mediocre ac in first room didn't work...ac in second room kinda almost worked. This facility requires you ask for dishes and pots and silverware, something I found annoying. No laundry bag. No coffee or tea during the day. Bed was mediocre........really marginal amenities....other hotels in area were sold out because of NFL draft so I was happy to at least get a room. Under normal conditions I wouldn't stay again unless no other option.
Business response:
Robert, please accept our sincere apologies for the service issues you experienced. We strive to deliver good service, so I apologize that your experience with us was disappointing. I have shared your feedback with the appropriate staff and the management, so that we can better serve our guests moving forward. We appreciate your business and would welcome an opportunity to restore a favorable impression the next time your travels bring you this way. Sincerely, General Manager
Business response:
Michelle, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Love it This place is on par with more expensive upscale hotels. Definitely pan to stay here again.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed staying at our hotel and that you would book a room with again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Convenient Decent hotel the rooms were good size and had a kitchenette with full size refrigerator. My only complaint is that I could hear everything from all the other rooms. Babies crying all night and anyone walking down the hall sounded like they were in the room with me.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the fully equipped kitchen and the size of you room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.