Extended Stay America - Phoenix - Airport - Tempe

Anonymous 

on Expedia

16 years ago

Nothing special We arrived early (10 am), told the front desk that we needed to get into a room as soon as possible in order to prepare for a wedding across town that afternoon. Finally got into a room 1/2 hour before the wedding time (2:30). Had difficulty with the door lock, did not have sheets provided for the sleeper sofa. The blanket finally provided was stained and had a hole. All in all, not a pleasant stay, and would not use this chain of hotels again. 

Anonymous 

on Expedia

16 years ago

Housekeeping could use some tips I was just there for one night so it wasn't horrible. The bed was ok but I'm ok with any bed as long as it's not the floor. The AC worked good. What I didn't like was I think housekeeping forgot to clean the bathroom. Dirty towels on floor, dirty bar of soap in shower, hair in the shower as well ewwwww! and none of the trash cans had been emptied and the comforter to the bed was thrown in a corner. Which that leads me to wonder did they really take the time then to change the bed sheets? 

Mimi Biz'nes women 

on Expedia

16 years ago

Not very clean sent us to the third floor with a room that was not clean yet looked like a crime scene everything was still on, dirty, towels everywhere looked like someone was still staying in the room... so we called...then gave us another one on the first floor "suppose to be cleaned already" still had dirty wet hand towels hanging in the bathroom... found black long hair all over the pillow case and bed (im blonde) was just dirty and they said they would let the manager know... if it wasnt for the 6 hour ride and it bein... read more