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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient if you’re going to Rawhide and there are a lot of food options
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The property was close to my venue which was nice. I wasn't so happy at first when I had to pay for my room 2 times when I got there. I was unaware my wife had pre paid through expedia so when I got there and they said i owed I gladly paid I preceeded to ask my wife about it later and she said she already paid and that we had been charged twice. She then called and they reversed it right away and apologized for the inconvience. It took about 5 days to get our money back and all is well now. I know mistakes happen but please ... read more
Business response:
Thank you for reviewing your stay. We're sorry for the inconvenience you had due to the charges. We have discussed your feedback with our team, and we're working with them to be more diligent with our efforts moving forward. On a positive note, we're glad we were able to resolve the issue to your satisfaction and that our location was ideal for your needs. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room, bed and couch were extremely comfortable. New looking flooring, carpet, kitchen was great. No amenities provided (just ask). Conveniently located. A gem in the desert.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to having you as our guest again. Sincerely, Hotel Management
We didn't realize this place did not provide daily room upkeep. Other than that, there were no issues.
Business response:
Penny, thank you for posting a review of your visit. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
TsunI, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
We were very satisfied with our stay. The staff were awesome and we appreciated their help.
Business response:
Cheryl, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Employees arguing for 30 minutes at front desk with cuatomers and not helping other people waiting
Business response:
Please accept our sincere apologies for the unfortunate incident and regret that our associates weren’t able to deliver the service you expected from them. Your feedback is important for us, and it will be used as a training tool to improve our service levels and ensure our guests are treated well going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The quality of the hotel and staff exceeded my expectations for what I paid; Michele and Tiffany were very professional, and location was pretty quite considering it's right next to interstate. I only use prepaid cards so I wasn't pleased that it wasn't accepted and had to put a $100 cash deposit and then go out of my way later to pick it upnor wait 2 weeks to have it mailed. That was quite inconveniencing and unfortunately the reason I probably won't be back.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with Michele and Tiffany. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Business response:
Thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 975 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.