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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room wasn't bad, however people living in some of the units was a bit of a turnoff.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
The staff was really great. Super helpful and nice. The room could have been a bit cleaner when I arrived and it would be nice to see plates, pots, pans and cutlery already stocked in the room. The only real complaint I have is that the walls are very thin and you become pretty close with your neighbors. I’d stay here again because the price was right.
Business response:
Thank you for sharing the specifics of your stay with us. We're glad you were pleased with the service provided by our staff, but we're sorry for the noise you experienced from the other guest of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was ... read more
Flying Visit to Ahwatukee Spacious room and fairly convenient location, however there was a strange smell in the room and the wifi was very slow without the upgrade
Business response:
Harold, thank you for being our guest and sharing your feedback online. Although you liked certain aspects of your stay, we apologize for your less than stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We hope you’ll consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Good deal, just replace mattresses! The service was good, price was good except for the mattress on both beds seamed to be pretty old and dented in and the breakfast wasn’t restocked in the morning about an hour and a half before it ended coffee and snacks were all gone and when we asked the front desk to restock and brew more coffee she gave us an attitude and took her sweet time to do it so we just left..
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Didnt like hairs in the bathtub. Didn't like the low-grade soap in bathroom. Didn't like the very dirty exterior stairs and walkways. Didn't like the uncomfortable bed and pillows. Did like general outside appearance. Did like staff.
Business response:
Greg, we appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Good experience. Front desk excellent
Business response:
Jean, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,022 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.