This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
2-day Stay Room entry door difficult to close securely. Bathroom wash rags very course (rough). Shower room dimly lit. Hotel was selected for its proximity to Wild Horse Pass raceway and its parking area for trucks with trailers. However, hotel's entry driveway too narrow and turn is too tight for trailers. And, if approaching hotel from the west, there is no entry; must find remote location to turn around for west bound entry (u-turn at adjacent traffic light can't be made with trailer in tow).
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had difficulty getting in to the hotel lot with your trailer. I also would like to apologize for the difficulty you had with your entry door. I do acknowledge that our bathroom lighting is pretty dim, and we are working on a way to enhance that. As well, I am sorry that it was so difficult for you to pull into our lot with your trailer. In response to your feedback, I am discussing your problems with staff so they... read more
Right price for the stay It was a little smaller than what I viewed on the Internet, but it was really just right for one person on a trip. Liked the setup, little kitchen area, desk. Really not a bad stay for the price at all.
Business response:
Linda - Thank you for posting a review of our hotel. We are so glad that your room met your needs and that you found us to be a good value. Thank you again for your feedback. We hope to see you again soon.
Overnight Stay All the staff that I met were clean, well dressed and friendly. The room was clean, adequately stocked with soap, towels and everything appeared new. The king bed was comfortable. I found this location to be quiet and had a restful night.
Good value The location is great. Good value for the price.
Kevin room was i expected very comfortable shower was not very clean several hairs on the wall of shower
Room Odor Overall a nice place and a good value, but my room had a nasty musty smell
OK visit When we arrived we were told the room wasn't ready and told to return in 30 minutes so went to dinner and returned about an hour and a half. When we returned the clerk wasn't there, a sign hanging on the desk said he was out helping another guest. He did not return for 25 minutes and said he was with the police on site. Not a good start. The room was fine although we had trouble with the front door not locking properly. We smelled something odd when we got close to the bathroom and discovered a to go bag from Burger... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I apologize that we did not have a room ready for you when you arrived. I am also disappointed that our front desk staff was gone for so long upon your return. I apologize if this made you feel insecure about your stay with us. I would also like to apologize that your door lock was not working properly, and that your room was not cleaned as thoroughly as it should have been. I will be working with my staff to review our inspection procedures... read more
Great hotel, bad service the only thing I have to complain about was that it took the front dest 40 mins to check me in. I went on a Saturday and they oy had one guy working the front desk. The place was busy , although we he was great I was late to my event because of the check in wait.
Short weekend in Phoenix Air conditioner wasn't working, had to switch rooms,(extremely hot day!) after changed, all was good, and enjoyed rest of stay.
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.