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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotel is located nice to all malls and main road. all though the hotel was close to everything I was not to happy with the room being dirty and bed sheets not looking to clean and they did not vacume the rug, also the biggest thing was the storage dresser had someones old underwear in it still.
Business response:
Robert - The staff and I read your comments about your stay with us. We sincerely apologize that our housekeeping was not up to our standards for your room. Rooms are inspected by management daily, so it is extremely disappointing to our team that we missed things in your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope to see you again, should your travels bring you back to our area.
Buen lugar Buen lugar... la unica queja es que no hay servicio a habitaciòn.
Not bad for what it is. This is a motel-type place for people who need a cheap place to stay for a week while traveling on business. I had to stay there because it was the only place with a vacancy in south PHX with a vacancy on Super Bowl Sunday. It's not a bad value, but you get what you pay for. Pros: It's inexpensive, but very clean and has a kitchenette with a real fridge and microwave. The staff was friendly. Parking right in front of your room. They have coffee and a little bit of fruit and so forth in the office area... read more
Business response:
Thank you for taking the time to write a review of your stay and for sharing your experience with us. I am glad to read that you were pleased with the value you received. I truly appreciate your comments regarding the friendliness of our staff, as we do our best to take care of our guests. Please accept our apologies that your air conditioning was not working to satisfaction. I will be meeting with our maintenance staff to ensure this issue is properly addressed. The staff and I would like to thank you again for posting your... read more
Good hotel for long stay It was good to stay in the hotel. Staff was very good.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the hotel and our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.â
Hotel close to alot This hotel was clean, the staff was very friendly and the location was great. I think the only complaint I have is it is near a freeway and it's noisy. I guess living in a rural area spoils you and you notice the noise more. Overall though, the price was excellent. Didn't stay for the breakfast so I can't comment on that.
Good for a over night. Friendly front desk agent. Clean room, a/c functional, dead lock would not engage. War mush water for showering and no coffee for " free breakfast" and one small muffin left at 8:30am. Over all solved the "where am I sleeping tonight issue" but maybe not a long term place.
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that we did not provide you with a better breakfast experience. I discussed your comments with our staff, and we will be working hard to keep our grab-and-go breakfast well stocked throughout the breakfast period. It is not acceptable that your deadbolt would not engage. This is a safety issue that we take very seriously and we appreciate these issues being reported, so that we are able to do prompt repairs. We continually work to improve our hotel, ... read more
not really a non smoking hotel the hotel was good for the most part except for the fact that the room smelled like cigarette smoke. The hotel claimed to be newly renovated and now completely smoke free. Also, the comforter had a cigarette burn on it
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that a previous guest had smoked in your room, and that our housekeeping staff did not service the room properly prior to your arrival. I discussed your comments with our staff, and we are will work more diligently to treat rooms appropriately for odor. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you'... read more
Oh yea, like they read your requests - NOT! I had asked for a room near a handicap parking spot. Obviously no one even read my request as evidenced by the blank look on the clerk's face and then when I pointed out my request he simply said, 'well everything is on a first come first serve basis'. I don't know if it would do any good but if you have a special request you might try typing it out in all CAPS (and even bold type if you can) The room and site were clean but exiting was only one direction and if you wanted to go th... read more
Business response:
Mike - Thank you for your recent review of your stay. I sincerely apologize that our staff member who checked you in was not aware that the handicap parking that we have is only in front of the handicap accessible rooms. In response to your feedback, I have done training with our staff regarding your experience so they are more aware of the special requests from our guests. I do apologize that we have only one entrance into the property. Our location, on the south/west corner of a busy street and an Interstate Highway, prohi... read more
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.