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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A clean and comfortable hotel room. Well worth the price. I will stay at this place the next time I'm in town
Business response:
Thank you for taking the time to tell us about your experience. I am pleased to hear you enjoyed your stay. I will share your feedback with our team, we will be happy to serve you next time you are in town. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels.
The room was not cleaned in a daily basis..........................................................................
Business response:
I appreciate you bringing your experience to our attention. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased for a minimal fee. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future.
Big Room It was good.
reasonable room but poorly stocked The room was clean but as this motel is supposed to provide a stocked kitchenette it was lacking. When I checked the cupboards I saw that there was no frypan, dishtowels, etc so I called down to the front desk and the woman told me that they are discontinuing having frypans in their kitchenettes! What is the point of having a kitchenette if you have no pans to cook with? After some complaining and threats of wanting to talk to the management they did find the items that I was looking for.
Business response:
Penny - Thank you for taking the time to write a review of our hotel. I am glad to hear that you found your room to be clean during your visit with us. Still, I apologize that the kitchen in your room was not properly stocked. I will be meeting with our staff to review your comments to ensure this does not continue in the future. Thank you again for your feedback. We hope to see you again in the future.
Nice for the price The room was clean, the beds were comfortable, the sofa-bed was an added plus. But really loved the fact that we could cook our dinner and breakfast with the dishes provided in the
Business response:
Laura - Thank you for your recent review of your stay. I am glad that we were able to provide you with a clean, comfortable room at an affordable price. As well, it’s great to hear that you enjoyed your fully equipped kitchen during your visit with us. Still, I apologize that the lighting in your bathroom did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. We look forward to seeing you again in the future.
The room was not clean. Dirty towel hanging in the bathroom behind the door. We opened the hide a bed to use and it has a heap of dirty linens. The hotel manager was nice and very apologetic.
Business response:
Thank you for your recent review of your stay. I sincerely apologize for the level of cleanliness in your room. Please know, I am working with the staff to improve our cleaning procedures to ensure that your experience is not repeated. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
golf weekend getaway when we checked in our rug was wet, not damp, but wet. we called the front office and they said the rug was just washed. we stayed for 3 nights and the entire time the room smelled musty. not good. we asked to be put in another room, but the front desk clerk said they were full. no discount was given. also travelers, ask for clean towels, they only clean their rooms once a week?? you get what you pay for:) location is good, neighborhood is good too.
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that your rug was wet when you arrived. I will be meeting with our housekeeping staff to ensure this issue does not occur again. As well, I apologize that our housekeeping policy did not meet your needs. We provide housekeeping services to guests staying eight or more nights; however, please know that these services are always available upon request for an additional fee. Thank you for choosing Extended Stay Hotels. We hope to have the opportunity to p... read more
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 975 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.