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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay on Isabella in Mesa It was perfect. Staff was very accommodating since we had to change hotels due to the original Extended Stay didn't have a room for us.
Business response:
Thanks for taking the time to provide feedback. We are delighted to read you liked the service offered by our staff and that you were satisfied with everything we offer. However, we are sorry we were unable to accommodate you this time, and regret the inconvenience caused. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a nice, clean hotel with friendly staff and a good location.
Business response:
Thank you for being our guest. We are delighted to read you were benefitted with our convenient location and that you liked the service offered by our staff. On behalf of everyone at Extended Stay America would love to host you again when in the area. Sincerely, Hotel Management
Amazing in a clutch It was absolutely perfect. I was having some work done on my floors and staying here was an excellent decision. Friendly staff, clean room and all around pretty quiet and relaxing. I will definitely be staying here again.
Business response:
Rob, thank you for making Extended Stay America a part of your travel plans. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Christina Was Very Friendly And Helpful, Her Service Was Much Appreciated and Made Our Stay Enjoyable.
Business response:
Sandra, thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our associate, especially Christina. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Nice place for the night. The best part of the stay was the staff. They're really great! Just there for the night. No ice machines, no hair dryer. The room carpet had some obvious red stains in places. Makes one not want to walk around barefoot in the room. Breakfast was a stand with coffee and hot water with some packaged pastries/granola bars. It's a no frills kind of place, and that was okay. Any real complaint has nothing to do with the hotel. There are areas outside for smoking. But, like just about all smokers, They're... read more
Business response:
Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Very pleased. Very nice. The staff was helpful and knowledgeable of the surroundings.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. I have shared your compliments with my team for a job well done! It was our pleasure having you as our guest, and we hope you will stay with us again soon! Sincerely, Hotel Management
Dated Hotel, Needs some TLC Room was large and clean, however the rooms, hallways, bathrooms are dated in appearance with the furniture and fixtures looking more than a little worn. The hotel is pet friendly however I did not appreciate the five rooms on my floor which contained constantly barking dogs. Perhaps a pet friendly floor would be more appropriate for owners of poorly trained pets.
Business response:
Andy, thank you for staying with us. We are glad you liked our location and affordable rates. That being said, we are sorry for the noise issue you experienced while here. We appreciate your observation in regard to our facilities being dated and have taken a note of it. We hope you will consider giving us another chance so we can serve you much better. Sincerely, Hotel Management
No coffee pot. No blow dryer. Dirty phone. Dirty remote. Door to staircase was outside my door and I heard it open and close all night. I received random phone calls at night, not for me. Sprinkler on ceiling had a hole around it, I was paranoid there was a camera peeking in.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management
Business response:
Jaimie, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.