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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Relaxing stay however room was very smelly and when I asked for a crib for my baby and it came with no bedding.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the cleanliness issues you experienced. In response to your feedback, I will make sure we are carefully inspecting rooms prior to guest arrivals as well as responding to guest needs in a timely manner. We are sorry for these issues, but are happy to read that we were able to accommodate your needs with a satisfactory stay. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay H... read more
Getaway for Work Clean place, 37 yo Male staying for business. The place suited my needs as far as affordability, location and needs. If I were going for a romantic getaway I would've stayed closer to Camelback or near Old Town Scotts.
Clean, Neat, Just what I want The room is clean, I like the laminated floor, Bed is comfortable, The breakfast is simple, but just what I need, apples, orange, hot cereal, some nutrition bar, muffin. coffee, chocolate, easy, but there is no table setting. I need to bring back to my room to eat. Room has refrigerator, micro wave oven, kitchen kit. Good for self-serve and want to control budget traveler.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you had a great stay and that you enjoyed all of the amenities our hotel has to offer. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Decent, nothing spectacular We got this as an Expedia deal, our room ok, nothing spectacular, which was good after our initial impression when we walked in. As we were waiting in line, another guest walked in and spoke with the manager, saying that their room smelled like smoke, and that they didn't want the vouchers (from I'm guessing another issue they had), and that they were very disappointed and were leaving. Once it was our turn to check in, you could hear the manager cursing in the back office. We were nervous as we w... read more
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about your experience. I will speak to my staff about their behavior, it is unacceptable. We are sorry for this issue, but are happy to read that we provided you with good, comfortable room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,586 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.