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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel is a great location for baseball spring training and was a good stay for the price. However, we thought we were getting free breakfast included in the price of the hotel. All that was offered was coffee, fruit, prepackage muffins, and instant hot cereal. This is not what I call breakfast. The front desk did call it "grab and go breakfast" but on hotels.com it says "free breakfast"
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I’m so pleased to read that you had a great stay and that we were able to accommodate your needs with our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Basic, nothing special The basics were all there. I don't travel to enjoy the hotel, so it worked ok for me.
Business response:
Thank you for sharing your experience with us. I’m pleased to read that we were able to accommodate your needs with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Overall great choice for us! Very convenient to Talking Stick ballpark facilities as well as to nice selection of restaurants and other amenities. Was quiet and restful. Overall this was a very nice facility and well-maintained pool area was a nice bonus.
Simple, clean, minimal breakfast Room was clean and comfortable. Front desk staff was available but seemed pretty busy. Breakfast was very minimal, more like "snacks"-- granola bars, packages of instant oatmeal, coffe/tea/ whole oranges. No tables, etc. in lobby to sit at-- must take any food back to room.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I’m pleased to read that you had a comfortable stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Good location, good price Everything was fine. Nothing to report about. Comfortable room, great AC, great location. Not super fancy but that is just fine with me.
Phoenix with kids It was centrally located where I needed to be. Nice large room!
Business response:
The team and I appreciate your wonderful remarks. I'm so pleased to read that we were able to accommodate your needs with our convenient location and spacious rooms. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Met our needs We only needed a place to sleep and cook a meal, and it met expectations. We were told on checkin cleaning was once a week, but it never happened.
Business response:
Thank you for sharing your experience with us. We appreciate you letting us know about the housekeeping issue you experienced. I will be sure to share your comments with our front desk and housekeeping staff. We are sorry for this issue, but are glad to read that you had a comfortable stay overall and enjoyed our fully equipped kitchens. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,586 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.