This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent, nothing spectacular We got this as an Expedia deal, our room ok, nothing spectacular, which was good after our initial impression when we walked in. As we were waiting in line, another guest walked in and spoke with the manager, saying that their room smelled like smoke, and that they didn't want the vouchers (from I'm guessing another issue they had), and that they were very disappointed and were leaving. Once it was our turn to check in, you could hear the manager cursing in the back office. We were nervous as we w... read more
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about your experience. I will speak to my staff about their behavior, it is unacceptable. We are sorry for this issue, but are happy to read that we provided you with good, comfortable room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great Deal Great location for good price with suite like room. Only need to improve the quality of towels.
Nice staff. Good kitchen for long stay. Staff is helpful even my father cannot speak English. Kitchenware and micro oven are good for family vacation. The air conditioning system is noisy and it does not like new renovation.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed your stay and that our staff provided you with great customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Scottsadle In the area to visit our son, hotel was walking distance from his apartment. Good location.
CRW's review Nice business hotel.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice close to my meeting Liked the hotel close to shopping, eating and my meetings. But the breakfast they offered could be better for the price of the rooms, I've stayed at cheaper hotels and how better breakfasts
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that our grab-and-go breakfast was not to your satisfaction. Still, it's great to hear that you enjoyed your stay with us and our location was convenient for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice hotel easy access to where my meeting was, Lots of shopping near by and places to eat, easy access to where my meetings were.. The breakfast they offered could be better. It was coffee fruit muffins and instant oatmeal. Had better breakfast in cheaper hotels. But everything else was great.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that our grab-and-go breakfast was not to your satisfaction. Still, it's great to hear that you enjoyed your stay with us and our location was convenient for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Accomadating, but needs some help. Staff was very friendly and helpful beyond the norm. Liked the layout of hotel and grounds. Pool was kept clean, but pool decking was dirty from overhanging tree debris, which eliminating the tree would solve that. Was there more than a week and picked up on how their "extended stay" routine operated and was quite comfortable with it. Layout and setup of room was nice, bed very comfortable. Now, the negative---the room carpet was very dirty and had strange odor. I did not go barefoot. The h... read more
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the hallways and the floor of your room were not cleaned to the proper standards. We are sorry for this issue, but are happy to read that we provided you with wonderful service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.