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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access in a very desirable area. No onsite services and few are walkable. Apparent long term guests were loitering about property, sitting on the staircases, while smoking. Noticed this at all times of the day up to 9 pm. Very limited TV content available.
Business response:
George, thank you for staying with us. Although our location was convenient for your needs, we are sorry for not meeting some of your expectations and for the inconvenience you had due to other hotel guests. We appreciate you bringing this to our attention and assure you that corrective measures have been taken. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Yuji, thank you for staying at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Expensive "motel 6" Spring traing in Az. all hotels expensive. This is a bare bones room with a bed, terrible but not nice either. Found old empty whiskey bottle in the closet. Actually closet is a rack with a curtain. Door was very difficult to open. Shower faucett would not shut off, huge leak. Way below normal standards, stayed here for the price $200 per day. I won't make that cheap out mistake again.
Business response:
Thank you for being our guest. Although you liked our convenient location, we are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management
One washcloth and no cups?? The folks in the office were great! The room was clean and quiet but it definitely showed age with chips in the bathtub and sinks. The towel service was ok since I knew about it but there was only one washcloth for two people—really? Wealso could have used some paper cups to drink out of and a trash can in the bathroom. Rooms for guests staying only for a few nights might be stocked differently. I paid a lot for two nights,and definitely wasn’t pampered!
Business response:
Mary, thank you for your review. We are glad to read you liked our courteous service comfortable room. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. Your feedback is valuable as it will help us improve our guest experience moving forward. We hope you will consider giving us another chance so we can serve you better in the future. Sincerely, Hotel Management
Business response:
Keith, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Devin, thank you for staying at Extended Stay America. It is a pleasure to see you were benefited with everything we offer and that you had an enjoyable stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
There was no one at the office when I arrived to check-in. Did not get the room I had reserved. And, it had a dirty bathtub.
Business response:
Thank you for taking time to review our hotel. Please accept our apologies for the service issues you experienced and for our lack of responsiveness. We are committed to providing great service to our guests, and we hope you will give us another chance to prove that to you. We hope you will be back to see us on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.