This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Right time of year The room was a little dated but clean, It had a small kitchen, with a minamal of necessitites, the Refrig was cold. We arrived late and the office had closed, we rang and staff was right there to check us in. Nice and friendly. The location is great, right next to old town Scottsdale. Easy walk, We had dinner at Salty's Mexican food, some of the dinner was excellent the rest was just average. Great nightlife scene in Old town, plus golf cart taxi to take you every where. Will stay again, Oh and the price w... read more
Great Stay Great staff. Great Room. Great location.
Great area Nice area, nice hotel. We went to graduation at ASU. Short, easy commute.
Good value for area Great price for the area. Rooms were clean but had a funky smell. Bed was comfy but squeaky.
Ok place, smaller that advertised, was to have a couch. Dusty, looked like it was not used in a while.
Business response:
Thank you for taking the time to write a review of our property. I am sorry to learn that you found the room dusty. I have taken measures with our housekeeping team to correct this issue. I noticed that you mentioned a couch in your review. Unfortunately this particular property doesn't offer that amenity. I have passed your comment on to the proper channels to see if in the future we may be able to have a few rooms with them. Thank you again for your review.
Extended Stay is great for business travelers. Great location. Friendly, curteous staff.
This is the cheapest hotel in the area for a reason. Don't expect more.
Business response:
Dear Steve, Thank you for taking the time to share your thoughts. We understand that value and affordability are important considerations when choosing accommodations, and we regret that your stay did not fully meet your expectations. Your feedback has been noted and shared with the management team, as it helps us identify areas for improvement. While we aim to provide a comfortable and practical experience for all guests, we appreciate your perspective and will continue working to enhance both the quality of our services an... read more
OMG! I didn't sleep! Someone in the next room was talking so loudly on the phone and laughing around midnight.The bed sheets were full of hair. Never to this location!!!
Business response:
Dear Maria, Thank you for sharing your experience. We sincerely apologize for the disturbances you encountered during your stay and understand how frustrating it must have been, especially when trying to rest. Your comments regarding room cleanliness and noise have been shared with our housekeeping and management teams for immediate attention and improvement. Guest comfort and satisfaction are very important to us, and we regret that your visit fell short of expectations. We hope to have the opportunity to make your next sta... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,100 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.