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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for rate Typical extended stay. Location was convenient. Arrived very late but had called to confirm late arrival but onsite checkin took a bit as front desk clerk did not return for several minutes. Had to have keys rekeyed several times as they quit working on outside doors and on room door. Also during my visit the hotel ran out of toilet paper and did not receive a shipment for over a day! Other visitors had put garbage at the outside garbage can by door but did not fit in can so laid beside for several days and was s... read more
Business response:
We appreciate you being a loyal guest with our brand and thanks for choosing to stay with us on your trip to the area. We are glad your overall visit was a pleasant one, except for the few issues you encountered while here. Although we make every effort to be perfect, sometimes we fall short. Thank you for pointing this out, as it will help us isolate our shortcomings. We hope you will consider the instances as isolated and choose us again. Sincerely, General Manager
Would not recommend Just ok. Old and not in great condition. I would not recommend this hotel.
Business response:
Elisabeth, thank you for the review of our hotel. Updating and renovations of our hotel are always ongoing, and I am sorry that our facility did not live up to your expectations during your stay. Various parts of our hotel are scheduled for renovation in near future, and I hope that you will visit us again in the future to see the progress we are making. Sincerely, General Manager
Very loud, walls are exceptionally thin and could hear everything from dogs barking to babies crying all hours of the day and night.
Business response:
Thank you for choosing our hotel and for your online review. We value your feedback and use it to make sure every guest has an enjoyable stay. I am sorry that you were inconvenienced by noise issues. We hope to have the opportunity to offer you a more restful night's sleep on your next visit. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Pittsburgh – Carnegie. Sincerely, General Manager
Great hotel, friendly staff Stayed here before, will stay here again. Much better than the other hotels I've stayed at in Pittsburgh
Business response:
Shelly, thank you for your great comments and review of your visit to our hotel. We are thrilled to know we exceeded all your expectations and you had a fantastic time being with us. It was our pleasure serving you, and we look forward to welcoming you back soon at Extended Stay America - Pittsburgh - Carnegie. Sincerely, General Manager
Good for the price! A very loud family/group of people across the hall. I don't think that they ever slept.
Business response:
Enos, we appreciate you being our guest. It’s our pleasure knowing you had an overall nice stay. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to solve the issues, and would have been happy to try and resolve it or move you to another suite. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, General Manager
Good Location & Reasonable Rates Easy access to Parkway East to downtown Pittsburgh, but not as quick to access Parkway West towards airport and I-79 N/Saturday. Large room with kitchen, but no cooking equipment. Limited breakfast offerings, conversations and noise from adjacent areas are easily overheard. Bed was comfortable. Desk staff offered to move me because I reported there were ants in the kitchen and bathroom area....not a lot, but they were there.
Business response:
Jim, thank you for sharing your experience. We are happy our location was convenient for your trip and that you liked the great value we offer. However, I am sorry for the inconvenience you experienced in your room but happy that we resolved it to your satisfaction. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. It was a pleasure serving you, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We appreciate your feedback and hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Overall it was fine except for one of the guest the second night I was there made so much notice in the hall. He was talking sooooo loud in Spanish, loud banging from the room next to me also from that same room someone was playing their music so loud at 6am. I had to call the front desk to let them know. They asked them to turn it down which they did. The channel choices were lousy. I haven't decided if I would stay there again.
Business response:
Thank you for including Extended Stay America - Pittsburgh - Carnegie in your travel plans. It's nice to know your overall stay was pleasant. However, we are sorry for the noise issues you experienced during your visit, but we are glad that our associates resolved it to your satisfaction. We appreciate your observation and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.