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Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christopher, we appreciate you providing a review of our hotel. Everything we do is aimed at providing you with an excellent hotel experience, but we are sorry to have let you down. We hope you will consider visiting us again as we would love to provide you with a favorable experience. Sincerely, General Manager
It was a nice stay. The decor was rather dark in coloring but it was a choice I'm glad we made.
Business response:
Thanks so much for the nice review. We are glad we met your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Pittsburgh – Carnegie. Sincerely, General Manager
Happy with our stay. The staff The we talked to were nice, polite and helpful. The room was comfortable and clean. The outside of the hotel was a little questionable. We arrived on a Saturday evening and checked in at the front desk. Since our room was on the first floor at the end of the hallway we moved the car to the side parking lot for a shorter trip to the room. The side door was not locked. There were people smoking right outside the entrance and there was trash overflowing the trash can and litterally all over the gr... read more
Business response:
Shawn, thank you for being our guest at Extended Stay America - Pittsburgh - Carnegie. It’s nice to know your were impressed with our helpful associates and that our convenient location and pet-friendly feature worked well for you. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We value your business and look forward to your return visit. Sincerely, General Manager
It was ok at best. Not happy with the front desk. Not kind or friendly at all.
Business response:
Jeffery, thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. However, I am sorry to know you were not pleased with the service provided at the front desk and regret the inconvenience caused. We provide thorough training for all associates, and we will redouble our efforts. I hope you will consider giving us another chance to provide the hospitality you deserve. Sincerely, General Manager
we stayed at extended stay carnegie for a week while our townhome was being finished. Overall the stay was good. Staff friendly and helpful. Only thing that I had a complaint about was the tub. When I went to give my daughter a bath, the tub had hair in it still from the previous guest. I went to the front desk and told the employee and he was quick to ask if we wanted to change rooms or him to come clean it. Which I found nice. Since we had two small children and everything already out I declined being moved and just asked... read more
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant stay and that you were impressed with the attentive service provided by our staff. I have shared your concern in regard to the cleanliness with my housekeeping team to ensure it never happens again. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Area is less desirable. Room was in well repair. Room was dirty. Bed was clean and towels were clean. The counter areas were sticky hangars were greasy. Staff needs trained in cleaning
Business response:
Thank you for being our guest and sharing your feedback. We are glad your overall experience was enjoyable, but we are sorry for the cleanliness issue you had and the inconvenience it caused. Your comments have initiated additional training for our team as we continuously improve. We hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, General Manager
Business response:
John, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Pittsburgh - Carnegie. Sincerely, General Manager
Hotel was fabulous. Local area leaves a little to be desired.not a whole lot in the immediate area,but easy access to interstates
Business response:
John, thank you for including Extended Stay America - Pittsburgh - Carnegie in your travel plans. We are glad to know you enjoyed your stay and were satisfied with all that we have to offer. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Sarang, thank you for your visit. We are glad to know you overall had a pleasant stay, but we are sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,395 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.