This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They won’t hold your bags after checkout like other hotels.
Business response:
Charlota, thank you for your feedback. We are please you stayed with us, but we are sorry we missed meeting some of your expectations. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Scare me silly gave me a big scare. As I was driving to the hotel,they call me that the hotel was overbooked again. I had no other place to go and I just traveled from NYC. I already paid and confirmed. So my double bed became a single bed. I just glad I had a place to sleep
Business response:
Jose, please accept our sincere apology for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
They did not have our reservation on file when we Ended up paying more for the room than was quoted . TV remote did not work - no coffee pot in the room
Business response:
Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Good for the money Great access to the city but had to hunt for breakfast place. In an industrial area. Stayed by myself and was not confident to leave my room at night.
Business response:
Kathleen, thank you for choosing to stay at Extended Stay America and for sharing your experience. We are glad to know you loved the convenience of our location and found us to be an excellent value in the area. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Michelle, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Great place. Good people. The front desk person was awesome.
Business response:
Thank you for staying at Extended Stay America and sharing your experience. We are happy you had a wonderful visit and that you loved our courteous service. We’ll be sure to share your compliments with our entire staff, especially with the Front Desk associates and all of us look forward to welcoming you back soon. Sincerely, Hotel Management
Ok The hotel was okay decent place to stay for a cheap price. Rooms were not bad clean just not a whole lot to them.
Business response:
Sean, thank you for staying with us. We are glad you had an overall nice time with us and that you liked our affordable rates. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, Hotel Management
Business response:
Luis, we couldn’t be more pleased to receive a terrific rating of Extended Stay America. Our entire staff is committed to making sure each guest has an exceptional experience, and we are thrilled to see we backed up our promises. We hope you are already planning another trip our way! Sincerely, Hotel Management
Nice Nice hotel clean comfortable and the full kitchen minus an oven comes in very handy especially if you don't want to eat out all the time.
Business response:
Sean, thank you for being our guest at Extended Stay America. We are pleased to read you had a pleasant experience and that our kitchenette worked out so well for you. Thanks again for your kind feedback, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.