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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not best service, but clean and comfortable room I've honestly never been to a hotel where no one was at the desk when I walked in. Because of work, sometimes I have to check in after 10pm, which was around the time I walked into this hotel. I waited ~15 min and saw no one. Especially when you're tired, it just feels like a pretty long time to wait. The number I called connected me to headquarters, who in turn began calling the hotel on my behalf. I believe they tried at least 3 times and finally someone showed up. This was ... read more
Business response:
Dear Teresa, Thank you for your feedback. We apologize for the inconvenience you experienced during check-in, especially after a long day. Your description of the service delay is concerning, and we appreciate you bringing it to our attention. We’re glad to hear that your room met your comfort needs, but we understand the importance of consistent service. Your comments will be reviewed to enhance the guest experience. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
The property needs an upgrade.
Business response:
Dear Loretta, Thank you for choosing Extended Stay America for your recent visit to our city. We are glad to know you had a good stay and we met your many expectations. However, we are sorry that you felt the hotel needs an update. We will discuss these notes with our team and do what is necessary. We appreciate you joining us soon, and we will serve you again.Sincerely,Hotel Management
Cost
Ok
Business response:
Dear Senthil, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
Nice
Modest but clean
Business response:
Dear Glen, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service and clean, comfortable accommodations, and we value your compliments. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
me very chill employees! super helpful, everyone kept to themselves
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,759 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.