This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My recent experience at this extended stay hotel was disappointing. Typically, I expect to find pots and pans, a coffee maker, and a coffee/tea setup in my room, but none of these amenities were provided. In addition, housekeeping usually checks in each morning to see if guests need anything, but this did not occur during my stay. Overall, I found the hotel and its service to be subpar compared to other extended stay hotels I have visited. It was a disappointing experience and I would not recommend staying at this hotel in t... read more
Business response:
Dear Benjamin, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. Also, we regret any oversights with our housekeeping service. We have shared your com... read more
My first stay with EAS and I must admit it was better than I expected, which is why I gave them an excellent rating.
Business response:
Dear Guest, We appreciate the outstanding review and are delighted you loved your time here and found the service best. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments for the team are genuinely appreciated and joyfully shared. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management
Needs remodeling
N/a
I didn't like smokers right outside the lobby but it was last minute and I wasn't picky since I didn't have my kids.
Business response:
Dear Julie, Thank you for your review about Extended Stay America. We are pleased you had a pleasant visit and enjoyed your trip. However, we apologize for any inconvenience caused during your time with us. Our front desk team is always there to help you make your trip better. Please be our guest, and we hope to make your stay memorable the next time you are in the area.Sincerely,Hotel Management
Not clean. Breakfast is very limited, not even providing bread and milk.
Business response:
Dear PRASANNA KUMAR, Thank you for choosing us. We apologize for any inconvenience you faced during your visit. Our guests' satisfaction and comfort are paramount, and we understand the importance of a flawless accommodation. Our front desk team is always available to help you; never hesitate to speak to them. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management
Great
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.