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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Economic place to stay The room was nice with space for work and for eating, with a small kitchenette. The kitchen was clean but the faucet dripped (minor problem). All furnishings worked and appeared clean. The bathroom was mostly clean with a little bit of mold on the edge of the walk-in shower. The sower itself was clean. This was my first stay at a Extended Stay facility and for someone on a limited budget and needing kitchen facilities, this would work nicely.
Business response:
Dear Guest, Thank you for sharing your review of your recent stay at our hotel. We're pleased that you found the room functional and well-suited to your needs. However, we apologize for the issues you encountered, particularly with the faucet and bathroom cleanliness. Your feedback is important, and we'll address these concerns with our team to ensure a better experience for future guests. We hope to have the opportunity to welcome you back for a more seamless visit.Sincerely,Hotel Management
Probably Not The Best Hotel For A Family First time staying at this hotel in Monroeville. The hallway had a really weird odor to it before we got to our room. The room itself had clean beds and a clean bathroom, but the trash had not been emptied, and the filters on the ac unit were incredibly filthy. We cleaned them so we didn’t breathe in all of what was stuck to the filter. The carpet was pretty stained and in rough shape. It’s nice to find inexpensive hotels that are clean and good for an overnight stay, but we’ve stayed... read more
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issues you encountered with the odor in the hallway, the unemptied trash, and the condition of the AC filters and carpet. This is not reflective of our standards, and we will address these concerns with our team to ensure improvements are made. We appreciate your comments and are committed to enhancing the guest experience. We hope to have the opportunity to provide a better stay in the future.Sincerely,Hotel Management
Average
Business response:
Dear Ganesan, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a pleasant stay. Please revisit us soon when you are in the city. Sincerely,Hotel Management
My room was easily accessible. All the staff members were pleasant, polite and helpful. The air conditioning worked great and cooled the room quickly and quietly. The bathroom had the best exhaust fan I have experienced in just about any hotel. I will definitely stay here again.
Business response:
Dear Ruth, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! Thank you for appreciating the AC and the exhaust fan in your room. Your compliments for the staff are also worth mentioning to them. We look forward to sharing your positive feedback with our team. Please revisit the next time you are in the area. Sincerely,Hotel Management
Easy to find and convent
Very unhelpful desk attendants. Very limited/poor choice of free breakfast.
Business response:
Dear Raja, Thank you for your review; it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience. Further, we regret you didn't experience our staff at their best during your stay. Our top priority is outstanding hospitality. The behavior you described is highly unusual, and we will address your comments with our staff. Thank you for your patience and for bringi... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,759 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.