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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallway smelled like pot the entire time we were there. It would be nice if the staff could step in and stop people from smoking in their room.
Business response:
Dear Jim, Thank you for your review. Although we wish to give you a satisfactory time, it isn't very pleasant to know that your expectations for a perfect hotel experience were not met. We will speak to our team to be more careful in-room delivery as we advance. Smoking is never allowed inside the hotel premises. Thank you for bringing this to our attention. We deeply regret your disappointment in handling your concerns and will work to improve them. Please allow us to help and make your stay perfect the next time you are in... read more
Little musty smeling but everything else was fine
Business response:
Dear Victoria, We appreciate your feedback. It's great to hear that you had a positive experience overall at Extended Stay America. However, we will address your concern to ensure a fresher environment for future visits. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
It was convenient to the work I went to do. But it is not quiet for resting. it also has a lot of drug activities. My room was stinking and you could smell the drugs from outside the building as well.
Business response:
Dear Sabina, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Great service and clean room
ok for night stop
Business response:
Dear Ashok, Thank you for your review. It is pleasant to know that you had a satisfactory time and were pleased with your stay. We are delighted to hear your compliments for the staff. Please revisit us and enjoy your next trip.Sincerely,Hotel Management
Thank you, Suggest blow dryers in each room.
There needs to be more garbage cans in the room. There was only one. That was in the bathroom
Business response:
Dear Albert, Thank you for your review. It is pleasant to know that you had a good time and were pleased with your stay. However, we are sorry for any inconvenience caused and have noted your suggestions for the garbage bin. Please revisit Extended Stay America and enjoy your next trip.Sincerely,Hotel Management
Hotel was nice and clean, front desk had NO extra pillows so my husband and I had to share between three flat pillows even though online it says they have extra blankets and pillows available. The elevator and first floor hall smells entirely of marijuana. So may need some better air fresheners haha. And we had NO dishes in our kitchenette even though there is a clear display showing what's supposed to be in our room. Not worth over a 100 for one night when nothing was as advertised. At least the bed wasn't hard. Best part w... read more
Business response:
Dear Morgan, Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us to host another occasi... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,709 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.