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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok It was ok. I just needed a couple nights to myself. The door to my room was not in the frame properly and was difficult to lock. There was a big space where you could see the light shining in from the hallway. I had a room right next to the lobby, so people in the hallway were a little annoying at times. Also, the people above me were really loud...I'm assuming it was children running and jumping around. No one came to clean my woom while i was there, either. I didn't make much mess, so i wasn't extremely bothered by... read more
Business response:
Dear Tracey, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
The hotel was in ok condition the lifts were dirty and trash in common areas in the floor . The room alloted was ok the floor was sticky and the bed lenjn had hair all over including the towels inbthe room.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues you encountered during your stay. This falls below our standards, and we appreciate you bringing it to our attention. Rest assured, we are addressing these concerns with our housekeeping team to ensure a more hygienic and comfortable experience for our guests. Your feedback is valuable, and we hope you'll give us another chance to provide you with the high-quality stay you deserve. We're committed to making improvements and ensuring your next visit is much more en... read more
The smell of pot they were having to spray to mask the smell in brother in law that was with me on business strip is a police officer and when we pull in the front of this location he told me that this hotel looks like the one they do drig raid on just a fyi people standing in front of loony entrance it is a very small door entrance and there is no lobby, coffee was terrible and it was right by the exit and entrance door
Business response:
Dear RAYMOND, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and your partner and provide you with the seamless st... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,709 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.