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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first night of arriving I was giving a double bed unit instead of a queen room and it had no microwave . When I called the front desk all she could tell me was that was the last unit they had even though I had already booked this room . They gave my room away and she said she had no idea about the microwave. I spoke with the manager the next day and she was able to get us a queen room , but it took half of our day on a Sunday when we could have been out and enjoying our visit .
Business response:
Julie, thank you for taking the time to share your feedback. We are sorry for the frustration you experienced and apologize for the inconvenience you experienced regarding your suite. Rest assured, we will address this appropriately and make sure we are well-poised to serve you better. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
It was convenient to drive out the back way to get to a traffic light & make a left out of the parking lot. Most of the places we went to were out that way. Bathroom floor was dirty and the bathroom door squeaked which was problematic with middle of the night bathroom trips. Also, the closet light strobed. Overall, things were OK.
Business response:
Stephen, thank you for selecting Extended Stay America for your stay and sharing your review. We are delighted to know you had a great stay and that you found our location convenient for your travel plans. However, we regret the inconvenience caused due to the issue in your suite. We will relay your comments to our housekeeping and maintenance teams for their review and action. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
For a one night stay near the city I can’t complain. Room was clean, workers were very friendly, and Beds were comfortable.
Everything
Business response:
Rabin, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
decent stay waited at front desk for over 20 min for someone to show up just to check in, so they need more staff for sure and rooms with road view its very load so wouldn't want road view room again
Business response:
Rennie, thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
It’s nice to staying here.
It was a great place to stay for a concert out of town!
Business response:
Edward, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,424 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.