Extended Stay America - Pittsburgh - West Mifflin

Business response:

Dear Rita, Thank you for including Extended Stay America in your travel plans. Your feedback is essential to us. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely,Hotel Management 

Business response:

Dear Ellen, Thank you for evaluating your recent visit to our hotel. We strive to deliver an excellent experience for every guest. Therefore, we regret failing to exceed all your expectations. We will share your review with the appropriate individuals to ensure we always meet our brand's high standards moving forward. Thank you for bringing your concerns to our attention as we continually strive to improve our services and accommodation. We hope you will revisit us and thoroughly enjoy our hotel at its best next time your tr... read more

Business response:

Dear Johniton, Thank you for staying with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management 

Business response:

Dear Nancy, Thank you for staying with us and posting your review. We are glad you enjoyed your stay and found our suite clean. We aim to provide an exceptional experience for our guests, and we’re happy we hit our mark with our service and clean accommodation. It was a pleasure hosting you, and we look forward to seeing you again on your next visit to Extended Stay America.Sincerely,Hotel Management