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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel stay for visiting my PA family, I’ll definitely stay here again in the future. Most affordable and practical hotel
"Breakfast" is a stretch, and the last morning, Sunday, there was not even coffee available. There is a lot of construction which you obviously cannot control, but it made entrance and exit challenging to the property.
Business response:
Dear Cathleen, thank you for your review. We are pleased to know you enjoyed your overall stay with us. However, we are sorry for the inconvenience due to our ongoing renovations. We hope you can return when the work is complete as we would like you to experience our new and improved accommodations. We are also sorry that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you again; we appreciate your business. Sincerely, ... read more
Sufficient stay in Pittsburgh Decent hotel that fulfilled my needs on the trip. Room did have a wet dog smell to it.
Business response:
Dear Russ, thank you for being our guest and your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate your noticing their efforts. However, we have shared your feedback with our housekeeping team regarding the abovementioned issue. We hope you will visit again the next time you are in the city. Sincerely, Hotel Management
Enjoyed the stay.
Check in was simple staff was friendly got to the room n it smelled horrible from pets I realize it is a pet friendly hotel but it smelled bad! Thankfully I had some febreeze with me
Business response:
Dear David, it is great to know you had a great check-in experience and liked our staff's customer service. However, we are disappointed to have let you down. We work hard to provide the best and cleanest environment for all our guests; this involves deep cleaning our rooms after our 4-legged guests stay so the suites are fresh smelling. We will revisit our deep cleaning program to see where we can improve, so future guests are not similarly impacted. We look forward to welcoming you again for a flawless stay. Sincerely, Hot... read more
Just Okay Overall it was okay. Fast Check In, overall clean, the grounds were shabby and very tall weeds actually touched my car in certain parking spots in the front. But the hot water system needs addressed. We took showers different times of the stay and it was at best lukewarm to downright frigid.
Business response:
Dear Aimee, thank you for choosing our hotel. We are glad that your check-in process was smooth. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced while staying with us. We have noted your feedback regarding the hot water and will be able to fix it soon by our efficient team. We hope you will give us another chance to provide you with a more enjoyable stay. Sincerely Hotel Management
We did not like the way the notification of plumbing repairs was handled. My husband and I checked in the afternoon of Jun 30. We were meeting a friend for lunch on Jul 1st. We tried to shower at about 10:15 a.m. and found out that the water had been turned off for repairs. My husband went to the front desk to find out what was happening, and heard a staff member tell another guest that signs warning about the water shut-off had been posted. After that, we did notice a sign in the elevator, HOWEVER, this is still NOT accepta... read more
Business response:
Dear Constantine, we are sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,453 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.