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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was simple staff was friendly got to the room n it smelled horrible from pets I realize it is a pet friendly hotel but it smelled bad! Thankfully I had some febreeze with me
Business response:
Dear David, it is great to know you had a great check-in experience and liked our staff's customer service. However, we are disappointed to have let you down. We work hard to provide the best and cleanest environment for all our guests; this involves deep cleaning our rooms after our 4-legged guests stay so the suites are fresh smelling. We will revisit our deep cleaning program to see where we can improve, so future guests are not similarly impacted. We look forward to welcoming you again for a flawless stay. Sincerely, Hot... read more
Just Okay Overall it was okay. Fast Check In, overall clean, the grounds were shabby and very tall weeds actually touched my car in certain parking spots in the front. But the hot water system needs addressed. We took showers different times of the stay and it was at best lukewarm to downright frigid.
Business response:
Dear Aimee, thank you for choosing our hotel. We are glad that your check-in process was smooth. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced while staying with us. We have noted your feedback regarding the hot water and will be able to fix it soon by our efficient team. We hope you will give us another chance to provide you with a more enjoyable stay. Sincerely Hotel Management
We did not like the way the notification of plumbing repairs was handled. My husband and I checked in the afternoon of Jun 30. We were meeting a friend for lunch on Jul 1st. We tried to shower at about 10:15 a.m. and found out that the water had been turned off for repairs. My husband went to the front desk to find out what was happening, and heard a staff member tell another guest that signs warning about the water shut-off had been posted. After that, we did notice a sign in the elevator, HOWEVER, this is still NOT accepta... read more
Business response:
Dear Constantine, we are sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us. Sincerely, Hotel Management
Rooms was clean Staff friendly Diverse guest staying, including travelers, workers and others living at hotel.
Business response:
Dear Melissa, we are glad to know you had a wonderful stay with us. It is a pleasure you liked our well-maintained accommodations and our staff's customer service. We strive to provide all our guests with a comfortable stay. We look forward to welcoming you soon. Sincerely, Hotel Management
Nice Job EXTENDED STAY AMERICA. It was fine. The hotel had everything we expected. The room was nice and the staff was friendly and helpful.
Business response:
Dear Guest, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
Everyone was great just the beds were horrid.
Business response:
Dear David, thank you very much for taking the time to review our hotel; it was pleasant to know that you enjoyed your overall stay. However, we are disappointed we failed to meet 100% of your expectations. Our goal is to deliver outstanding service, clean and comfortable suites, and amenities for our guests to enjoy. We appreciate your feedback about our bedding and apologize it did not meet your expectations. Thank you for being our guest, and we hope you will visit again soon. Sincerely, Hotel Management
Overall a nice stay. Wish the hallways were not so cold and our room smelled a little funky (to me like old gravy). Beds were comfortable and the room was clean.
I get what you pay for
Business response:
Dear David, thank you very much for selecting Extended Stay America during your visit to West Mifflin. It is wonderful to read that you found us to be an excellent value for the area. Thank you for recommending us to fellow online travelers, and we look forward to seeing you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,386 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.