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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty. Get what you pay for. Not clean. Interior designers need to be replaced. The last stayers clothes were behind the chair.
Business response:
Thank you for taking the time to post a review. We are sorry we let you down with regard to the cleanliness of your room. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management
Quick and easy check in, friendly staff and clean rooms. Not a lot of room in the bathroom to keep your toiletries out of the way besides the back of the toilet which is not really ideal for hygiene purposes.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room smelled horrible. We did not have a TV Remote. The front desk was nice and was helpful. I had to buy Lysol and keep spraying in the room because there was a foul smell. Free parking. Coffee and muffins for breakfast. Easy check in The front desk did not know where a lot of things were and a little disorganized, she had to call her manager for help. I think the management should train the staff much better than they are doing. But overall everyone at the front desk was really nice
Business response:
Rachel, thank you for being our guest. We are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We are also working with our front desk team to improve the experience of our future guests. Thank you for your feedback. We hope to have another opportunity to provide you with a much better stay. Sincerely, Hotel Management
Strong cooking odors lingering in the hallways. Incomplete cleaning of room (booze bottle left in trash can, vacuuming of carpets missed.)
Business response:
Timothy, we are sorry for the odor and cleanliness issues you encountered during our stay. We are working with our housekeeping staff to make sure all procedures are being followed so the problems you experienced are not repeated. Thank you for being our guest. We hope to have another opportunity to leave you with a much better impression of our hotel. Sincerely, Hotel Management
There was mention of a continental breakfast, but there was nothing but a coffee bar. Nice place though.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret your disappointment with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast choices. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,387 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.