Extended Stay America - Pittsburgh - West Mifflin

Business response:

Brooke, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Paige, thank you for being our guest at Extended Stay America. We are pleased you enjoyed your stay overall, especially our spotless accommodations. However, we are sorry for the delay you experienced at the front desk. Your comments have been shared with our team, and we will make sure they are more diligent going forward. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

David, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management 

Business response:

Andre, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Ryan, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Chelsea, thank you for sharing your evaluation with us. Although you liked your clean suite, we are sorry the changes our housekeeping policy caused inconvenience to you. Keeping the safety of our guests in mind, we have modified our housekeeping processes to provide you with choices for when and how we clean your room. We also apologize for the behavior of our associates at the front office. We have shared your feedback with the team to ensure we deliver excellent service to our guests. Thank you once again for selecting us... read more