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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled horrible. We did not have a TV Remote. The front desk was nice and was helpful. I had to buy Lysol and keep spraying in the room because there was a foul smell. Free parking. Coffee and muffins for breakfast. Easy check in The front desk did not know where a lot of things were and a little disorganized, she had to call her manager for help. I think the management should train the staff much better than they are doing. But overall everyone at the front desk was really nice
Business response:
Rachel, thank you for being our guest. We are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We are also working with our front desk team to improve the experience of our future guests. Thank you for your feedback. We hope to have another opportunity to provide you with a much better stay. Sincerely, Hotel Management
Strong cooking odors lingering in the hallways. Incomplete cleaning of room (booze bottle left in trash can, vacuuming of carpets missed.)
Business response:
Timothy, we are sorry for the odor and cleanliness issues you encountered during our stay. We are working with our housekeeping staff to make sure all procedures are being followed so the problems you experienced are not repeated. Thank you for being our guest. We hope to have another opportunity to leave you with a much better impression of our hotel. Sincerely, Hotel Management
There was mention of a continental breakfast, but there was nothing but a coffee bar. Nice place though.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret your disappointment with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast choices. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Good customer service good clean rooms Good breakfast great parking lot
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I only stayed here because it was close to the job site and had an oven and full size fridge
Business response:
Thank you for your feedback! It is greatly appreciated!
Location to shops. Close to relatives. Close to businesses. Relatively clean rooms. Breakfast does not consist of a full breakfast service, but has packets of oatmeal, breakfast bars, and muffins in the main lobby. Coffee is available. There is a kitchenette, refrigerator, microwave, and basic cutlery in the rooms if you are going to stay for a long time. Preparing your own breakfast, lunch, and dinner are easy. Beds are comfortable. Bathroom was clean as well.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was convenient for your needs. We hope to welcome you back very soon the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for your feedback! It is greatly appreciated!
IT was a good price and very convenient to all of the activities we had planned.
Business response:
Tom, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. It is lovely to read you liked our convenient location and found us to be a great value. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 1,961 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.