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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
How clean it looked. Channel options limited was the thing i did not like.
Business response:
Thank you for choosing to stay at Extended Stay America. It is good to know you had a pleasant visit and that you liked the cleanliness of our property. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Nice hotel, but plan on making your own breakfast. The room was clean and comfortable and had a full kitchen, although I didn't use it. The "grab and go" breakfast is only muffins wrapped in plastic and sugary packaged oatmeal, so plan on cooking your own breakfast or buying it else where unless you want to eat a lot of sugar.
Business response:
Thank you for reviewing your stay. We are glad you had an overall great stay and loved our comfortable suites and a fully equipped kitchen. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We value your comments and hope to welcome you back soon. Sincerely, Hotel Management
Nice Try There was an issue at check-in. I booked 2 rooms and was told there was only 1 for me. The lady that checked us in was not very friendly about it. Also, the FREE breakfast was worthless. It was housed on a shelf and consisted of "bars" and coffee. The only thing out was coffee and one of the carafes was empty. When asked if it would be filled the front desk staff was rude about it.
Business response:
Diana, thank you for choosing us. We are sorry for the issue you experienced at the time of check-in. Your feedback has been discussed with our front desk team to improve our services moving forward. We also regret our grab-and-go breakfast was not to your expectations. Your comment will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Where's the Staff Upon checking in there was no attendant at the front desk at 3 p.m. When arriving to our room, the bathroom toilet had urine stains and hair around the lid. I cleaned it immediately before use. I went to the front desk to notify the attendant and there was no attendant as 4 other individuals was waiting to checking in. Never got to inform anyone.
Business response:
Please accept sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 2,012 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.