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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing really stood out. Was a normal stay with a very good amount of privacy, nice accommodations, and friendly employees. Have no complaints
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Justin, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Super nice staff while checking in. The room was really nice. Perfect sized for my wife my one year old and me. The room had a nice sized fridge. Microwave and a kitchen sink and counter. The large bathroom and step in shower worked great. The room was clean but there is always room for improvement when it comes to cleanliness. But it was much nicer here than the red room in with sticky floors!! A coffee pot and a hair dryer would have been nice but oh well. Nice place to stay. I’d come back and I’d recommend this hotel also... read more
Business response:
Paul, thank you for being our guest at Extended Stay America and for recommending us to the fellow travelers. It’s a pleasure to know you loved your well-equipped room and were impressed with our friendly associates. Also, please know many in-room amenities are kept at the front desk and are delivered to your suite upon request. We appreciate your feedback and look forward to welcoming you all back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Tina, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Sherry, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My daughter and I stayed here when attending the Taylor Swift concert. When we first checked in they gave us a room that was already occupied. Then once we went to the front desk for a second time the new room had an old used bar of soap still in the shower and there wasn’t a remote for the TV. I called the front desk but they were unable to provide a working remote for the TV. We also requested shampoo and conditioner and they didn’t have any conditioner at the front desk.
Business response:
Ann, we strive to provide excellent hospitality to all of our guests, but we are sorry this wasn’t your experience. Please accept our sincere apologies for the difficulties you encountered while you were here. Your feedback is discussed with the appropriate individuals in an effort to improve our future guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
No one at receptionist desk upon arrival. Called the phone number they suggested and it was at satellite location miles away that could not help me check in. Had to scour the hotel to get a maintenance man to go find someone. Keys then did not work on the door, had to chase someone down again. Second day the bed was not made nor the towels taken and refreshed. I was then informed they change sheets/towels at 7 days. I was not informed of their process. Poor communication. Staffing was short handed and front desk was cleaning... read more
Business response:
We cannot apologize enough for your experience when staying at our hotel. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,387 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.