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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the small kitchen area is nice and convenient. the breakfast included is too simple the A/C a bit too loisy
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you liked your fully-equipped kitchenette. Also, we have alerted our maintenance team about the HVAC unit, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Wecwere able to bring our dog and she was comfortable and welcome.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your 4-legged back soon. Sincerely, Hotel Management
We were called the day before asking if we would be able to switch from a room with two double beds to a room with a queen, with the option of a tumble bed at a discounted rate. We were fine with that. However, when we got there, we had to call the front desk multiple times to have a tumble bead brought up. During the night, I had to go down to the front desk to ask for extra linens, as nobody answered the phone. When I got to the front desk, nobody appeared until I said ‘hello.’ Just overall disappointed in the service. The... read more
Business response:
Thank you for your feedback about our hotel as it enables us to pinpoint areas needing improvement to better enhance our services. We apologize for the unsatisfactory service you received from our front desk team, and we assure you that your comments have been addressed with the appropriate individuals. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service to each guest, every day. Sincerely, Hotel Management
Basic lodgings The continental breakfast was basic. The room was older but clean enough. The bed wasn’t comfortable and we couldn’t regulate the thermostat. We stayed 2 nights and housekeeping did not make up the room. People congregated in the small lobby area and they seemed inebriated. The staff were friendly and professional though. The price seemed high for the location and amenities
Business response:
Kathleen, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I love this hotel! It’s always my go-to. The staff is so helpful and friendly.
Business response:
Thank you for being a loyal guest of Extended Stay America. We love knowing how much you enjoy staying with us and that the service provided by our associates met all your expectations once again. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Just OK Simple no frills and I mean no frills room. Breakfast was a joke. Tiny prepackaged muffins, oatmeal packets and coffee so weak you could see the bottom of the cup. They would be better off not offering it. Room was clean and except for the dogs barking pretty quiet, yes you can bring your dog to stay with you. All in all nothing amazing about the place but I would stay again if I am in the area.
Business response:
Paul, thank you for choosing Extended Stay America. We're glad to know you liked your well-kept room and that overall you had a pleasant time while you were here. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon to provide you with a much better stay. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The are no amenities. The 'free' breakfast is a bowl of granola bars and cheap coffee in a corner of the check-in area. This is basically a roof over your head and a private bath. One good thing is that it is very quiet.
Business response:
Thank you for your review. We're glad overall you had a pleasant time while you were here, but we're sorry for your disappointment with the in-room amenities. Please know the items such as toiletries and kitchenware are kept at the front desk and are always available. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 1,961 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.