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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Tina, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Sherry, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My daughter and I stayed here when attending the Taylor Swift concert. When we first checked in they gave us a room that was already occupied. Then once we went to the front desk for a second time the new room had an old used bar of soap still in the shower and there wasn’t a remote for the TV. I called the front desk but they were unable to provide a working remote for the TV. We also requested shampoo and conditioner and they didn’t have any conditioner at the front desk.
Business response:
Ann, we strive to provide excellent hospitality to all of our guests, but we are sorry this wasn’t your experience. Please accept our sincere apologies for the difficulties you encountered while you were here. Your feedback is discussed with the appropriate individuals in an effort to improve our future guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
No one at receptionist desk upon arrival. Called the phone number they suggested and it was at satellite location miles away that could not help me check in. Had to scour the hotel to get a maintenance man to go find someone. Keys then did not work on the door, had to chase someone down again. Second day the bed was not made nor the towels taken and refreshed. I was then informed they change sheets/towels at 7 days. I was not informed of their process. Poor communication. Staffing was short handed and front desk was cleaning... read more
Business response:
We cannot apologize enough for your experience when staying at our hotel. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Liked the price, pet friendly, convenience, and staff. Lacking gym equipment.
Business response:
Ray, thank you for being our guest at the Extended Stay America. We are glad to know you had a good stay and that you were impressed with our affordable prices. However, we are sorry we missed meeting some of your expectations with regards to our amenities. We look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Good enough eccept location and outside environment
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Room was pretty clean, however, a pair of sunglasses(not mine ) were on the floor beside the bed. Therefore, I don't think the room was cleaned very well. Pillows were piled on the bed with no pillow covers. I had to go downstairs and ask if I should have covers
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 4.2 star rating with 1,453 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.