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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient, clean, and comfortable for the price While the location is near the freeway, we were not bothered by freeway noise. Check-in was easy (was asked to provide a company name), and the room was clean and comfortable. The kitchen didn't come stocked with dishes and etc like other Extended Stay locations I have stayed at, however there is a handy list of available items and you call in your order to the front desk and they will bring the items to you (I did not use this service). I would stay here again. Price we recei... read more
Business response:
Sara, thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management
i’ll stay somewhere else it was o.k. place to sleep. no pool, no exercise, no food. for the price i can pay a few dollars more and get cleaner, larger, more accommodating hotel
Business response:
Janet, thank you for choosing our hotel during your visit to our area. We appreciate your feedback, and we are sorry your stay was unpleasant. Your feedback has been shared with the team to ensure similar mistakes are not made in future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, Hotel Management
Business response:
Tiana, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Location was amazing! Breakfast needs improvement.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us and loved our ideal location. Also, we have taken a note of your feedback with regards to our grab-and-go breakfast, and we will share it with our Brand Leaders to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
bad hotel vey old hotel the smell and the elevator was getting stuck all the time
Business response:
Maria, thank you for being our guest. We are sorry our hotel was not to your expectations. Your feedback with regards to the odor has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we have alerted our maintenance team about the elevator, and they are checking and fixing it immediately. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
if you like no customer service indent like if you need anything, (i needed pillows) and there is no staff to bring it up, so you need to get them yourselves. Also it claims to have breakfast...no its muffins and coffee!! Thats it!!! that was one reason i stayed there
Business response:
Olivia, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Management
Will not stay here again. The room smelled too much like cigarettes and the breakfast was not good.
Business response:
Jacqueline, thank you for being our guest. We are sorry for the unpleasant experience you had with your room and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to enhance our future guests’ experiences. Also, we have asked our housekeeping team to deep clean the room to remove the smoke odor. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
First Stay at Extended-Stay It was totally awesome. Only thing is the vending machines could use an update. The soda machine was not working properly the sodas came out warm evdrytime we tried thinking maybe they had just filled it. But the rest of our stay was vreat
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us. Also, we have taken a note of your feedback as it helps us to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.