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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was basic, room was big, other guests were load late at night
Business response:
Thank you for staying at our hotel. We are happy you liked your spacious room and that you had a comfortable stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. We hope to have the opportunity of welcoming you again so we can provide you with a better experience. Sincerely, Hotel Management
The comfort of home The staff was professional and very understanding to our needs. The front desk staff made it easy to save money while we were able to make reservations on line prior to check out.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Price was Good Price was good and that was about it. Hotel smelled like weed when we came in. The front desk person was unprofessional. The elevator was sketchy. We stayed on a non-smoking floor and the floor reeked of smoke. Our room door was broken. The room is outdated. The bathroom smelled like poop literally and neither of us had pooped in it at that time. Good points: Price, bed was not as uncomfortable as other places, dogs allowed, safe location, good parking.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Pierre, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We look forward to your next visit when in the area. Sincerely, Hotel Management
The room was clean and comfortable. Good location close to shopping and restaurants.
Business response:
Elana, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled you were benefited with our proximity to various places and that you had a comfortable stay. Thanks again, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Danielle, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Business response:
Jacklyn, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Rooms are dated and need repair and upgrades. Location is very convenient to freeway and food.
Business response:
Thank you for staying with us. Although you liked our convenient location, we are sorry that our facilities were not up to your expectations. We value your feedback and have shared it with appropriate individuals in our organization as we begin formulating plans for future enhancements. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.