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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am not one to complain but if it helps improve i will say i did not like that someone in the hotel played loud music everynight interfering with sleep, the glass rolling shower doors did not stay closed while showering, there was a strong marijuana smell in the hallways, the staff gave conflicting information regarding customer questions when reservations made through a third party
Business response:
Dear Donna, Thank you for evaluating your stay. We are glad you had a pleasant stay overall. We apologize for the noise and service issues you had during your stay. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
I was very pleased with my decision to stay here. The staff is very friendly, the rooms are very nice, and it is very affordable. Definitely would stay here again!!
Business response:
Thank you, Frank! We appreciate your valuable feedback, and I will definitely pass on you score to the entire team!
Good customer service 👍
Business response:
Dear John, It is lovely to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Business response:
Thank you for your valuable feedback. Safe travels.
Like a little studio apartment! Comfortable bed, quiet, clean, staff is really nice.
Annie at the front desk was amazing. Checked me in late after a very delayed flight, checked in with me every time she saw me in the hall and made me feel as at home as possible.
Business response:
Thank you for the wonderful feedback. I will surely pass this information on to Annie. Thank you for staying with us!
Dirty this time around Second time staying. The room needed to be cleaned. Hair was every where. The shower was dirty and had red hair all over.
Business response:
Thank you for the valuable feedback. We sincerely apologize for the discrepancies, and I'll make sure I pass your comments on to the entire team.
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 644 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.