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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Welcome to Extended Stay America - Portland - East! We are the perfect location for business travelers, students, tourists and those relocating to the Portland, OR area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-84 and is only 7 miles from the Portland International Airport. From our location, you can easily visit local attractions such as the Oregon Museum of Science and Industry, Oaks Amusement Park, Washington Park and the Portland Art... read more
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They have one EV charger which is nice (although it is always occupied). Anne was amazing. Rooms are well equipped with hot top, microwave, fridge, etc
Business response:
Dear pranav, Thank you for being our guest and reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable with many in-room amenities and that you were pleased with the exceptional service from our staff, especially Anne. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. However, we regret any concerns you experienced with the EV charger. Thank you for choosing our hotel, and we look forwa... read more
It seems like this is also a homeless shelter. I think people should know this before booking a room here.
Business response:
Dear Yasho, We value guest feedback; therefore, we thank you for sharing yours. We regret any discomfort you experienced with the environment of the hotel. We strive to provide a memorable and comfortable stay for all our guests. Please know that our front desk is always available to help make your stay as comfortable as possible. We hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Kitchen
Although I know it for extended stays and I stayed one night. It was okay. Missing bed skirts. Breakfast bar was just coffee, tea, hot chocolate. Oatmeal, breakfast bars and chocolate muffins. That was it. Could've stayed somewhere else for the same price for one night with a full breakfast course. Should have looked into that before booking it. Staff was friendly.
Business response:
Dear Tracy, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We believe we are a great value relative to many other hotels in the area. Therefore, we regret not meeting your ex... read more
homeless people at the main Entrance? Making noise and felt unsafe about my parked vehicle.
Business response:
Dear Venkata Ashok Kumar, Thank you for your recent review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests and employees. Our security team is reliable and well-trained, and we assure you we are investigating this issue. We also work very closely with the local police department to keep all of our guests safe and secure during their stay. We look forward to hosting you soon. Sincerely,Hotel Management
Overall the room was clean, spacious, and comfortable. The location was convenient and there was a 7-Eleven close by. We booked a king bed room with a pull out couch. Our issue was with the staff, specifically the girl who checked us in during swingshift. At check-in (2:30pm) she mention she’ll have linens for the pull out couch delivered to the room. After an hour, still no linens no biggie we didn’t need it immediately, and we were heading out to explore and do some shopping. We got back to the hotel 10pm, still no linens.... read more
Business response:
Dear Natasha, Thank you for sharing your feedback about your recent stay at Extended Stay America. We appreciate your positive comments regarding the cleanliness, spaciousness, and comfort of your room and the convenient location near 7-Eleven.However, we sincerely apologize for the inconvenience you experienced with the delayed delivery of linens and pillows. We understand how frustrating it must have been to wait for these essential items and their impact on your overall experience.We have addressed this issue with our sta... read more
Recommended It was a great experience staying for a night. We really had a good night rest.
Business response:
Dear Carlo, Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy your stay was. We appreciate you for the recommendation and hope to be your hotel of choice every time you visit this area.Sincerely,Hotel Management
Nice place This hotel made us feel like we were at home it was very clean and the people were very nice and helpful we would definitely be coming back.
Business response:
Dear Cassandra, It is lovely to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
I am not one to complain but if it helps improve i will say i did not like that someone in the hotel played loud music everynight interfering with sleep, the glass rolling shower doors did not stay closed while showering, there was a strong marijuana smell in the hallways, the staff gave conflicting information regarding customer questions when reservations made through a third party
Business response:
Dear Donna, Thank you for evaluating your stay. We are glad you had a pleasant stay overall. We apologize for the noise and service issues you had during your stay. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 4.3 star rating with 358 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.