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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel might have been going through a minor remodel as there were definitely some things that looked like needing upgraded and fixed. It was a good location for where needed and convenient but could use a bit more upkeep to the building and facilities.
Business response:
Hello, Jeff. Thank you so much for this insightful feedback. We are always working extremely hard to improve and will use your feed back regarding the upkeep - to help us do so. All the best in your future travels.
Great for short term/overnight stay! As previous reviews mentioned, the smoke smells on the first floor and throughout the hallways are prevalent. The other factors seem to be out of their control because guest carry their smoke smells into the hotel! Despite the smells, our stay and the staff was enjoyable! They were very accommodating for our family with during check in/out!
Business response:
Thank you for reviewing our hotel! We love hearing that you had a great stay but sorry to hear about your experience with some unpleasant odors and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area.
Business response:
Thank you for staying with us and providing feedback. Its what helps us grow and create a better stay. Hope to see you again soon.
Great! Comfy beds and very clean room! Definitely will book again in the future.
Business response:
Thank you for staying with us. We appreciate the feedback. Look forward to seeing you again.
I liked the kitchenette in the rooms. I didn't like the fact that they clesn once every other week. During my stayights went our for a while, then we didn't have wifi the rest of the stay.
Business response:
Thank you for your feedback; its how we improve. We appreciate you staying with us.
I wouldn’t really call this a hotel, it’s more of a nice hostel. It was clean, that was the high point. It doesn’t have a hotel feel, there is one staff person who is there for 8 hours a day, and then the place locks down. Again, it was clean, but I wouldn’t stay again. Also, the wifi wasn’t working when we were there and the walls are paper thin, you can hear a pin drop in the next room.
Business response:
Thank you for the thoughtful review and descriptions. We know our accommodations don't fit the needs of every traveler but we hope we've provided a great place at a great place and you enjoyed an overall pleasant stay with us.
Business response:
Thank you for the terrific rating. We are so glad you chose to stay with us.
The property is brand new, spacious rooms great amenities. Only the kitchenette doesnt have any kitchen utensils. So what good is it. Disappointing
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not mee... read more
Good nice perfect ....................................................................
Business response:
We are delighted to receive this terrific feedback and so glad you’re having a wonderful stay with us. Thank you!
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 667 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.